Wendy Ward is a Senior Commercial Lines Account Manager at Inszone Insurance Services, joining Inszone in September 2021 after the merger with Summit Insurance Group. At the early age of 18, while putting herself through college to earn her Business Administration Degree with a Minor in Accounting, she worked as a receptionist for an independent insurance agency.
Wendy, through the National Alliance of Insurance Agents program, expanded upon her insurance knowledge becoming a Certified Insurance Customer Service Representative (CISR). She then went on to be the Head of Service for their personal lines department of an independent insurance agency, and then transitioned to doing commercial insurance service work.
Wendy has a tremendous knowledge of carriers, markets and has trained many other new account managers along the way. It’s a frequent event of Wendy’s clients to comment on their appreciation for her dedication and exceptional service.
On her off time, Wendy loves sending time with her three children. When she is not busy with one of her children’s extracurricular activities, she enjoys camping, fishing, crocheting, and reading.
5 out of 5 stars (based on 23 reviews)
Wew are a small tch company. Although we are not large, we generate a lot of special insurance issues. I can rely on Wendy to hop right on the issues and dig up solid answers we can rely on.
Wendy was very prompt in getting the renewal certificate to me to update our system. I really appreciate the promptness and the professionalism. Great service!!
I appreciate Wendy’s professionalism and patience when I call and email with insurance questions. She explains everything so thoroughly that I feel confident with my policy.
Helpful, pleasant, timely response. Understood my request even though I wasn’t very clear.
Anytime a have a question, need a change to my policy or a quick COI sent Wendy is there in a flash. She is very responsive and a great asset to have on my side!
I have worked with Wendy Ward for MANY years, and she never disappoints! She is quick to respond with answers, extremely knowledgeable and is always very kind & cares about whatever issue you have. If she doesn’t have an answer, she finds out the answer and gets back with you in a timely fashion. Wendy is valuable to her company and ours and I would recommend anyone to visit with her anytime when it comes to insurance needs or questions.
Wendy is always very helpful and knowledgeable and great to work with!
Awesone services, always on time with request.
Always helpful, no complaints throughout the years.
Wendy has always been prompt, professional, and pleasant. She has been a big part of making it a pleasure to work with inszone.
Wendy is amazing!! Always there when I call with a question, always gets me what I need! She is a life saver and the best customer service around! Looking forward to many more years with her!
We are a new customer with Inszone. We have communicated mostly with Wendy and Samantha. They are very helpful and quick to respond. I’d definitely recommend using Inszone.
Wendy always provides excellent service to our company. She is extremely knowledgeable and is quick to respond to our requests. Thanks Wendy!
Wendy has been taking care of us for over 17 years , best service, best experience! The best customer service!
Thank you Wendy
Super nice and helpful over the phone!
Wendy has always been a great resource. She’s quick and keeps me in the loop!
i have not worked with Wendy but lately but her willingness to help and understanding of the business is so worth while. I so appreciate both of the girls (Carolyn & Wendy) that I am working with.
Wendy is my go-to person for all my service needs. Always helpful and fast.
Wendy was very helpful and sent the document to me quickly!
EXCELLENT CUSTOMER SERVICE – ALWAYS PROMPT IN RESPODING!
Had answer in minutes
William H Capell
I have done business with Summit Insurance for a number of years and became acquainted with Wendy Ward along the way. From my first meetings and phone conversations with her I found her to be quite knowledgeable, helpful, and efficient. If she did not know the answer to a question she would find it and get back to me. I believe she is an asset to your company.