Amy Hackney

Director of Process Optimization

Amy Hackney - Inszone Insurance Director of Process Optimization

Amy Hackney is the Director of Process Optimization at Inszone Insurance Services. Amy holds a bachelor’s degree in Business Management & Entrepreneurship from Northwood University, has been in the insurance industry since 2002, and has been licensed in Property & Casualty since 2007. Prior to joining Inszone in September 2021, Amy served with multiple insurance companies and held management roles. Amy also led a team of managers and was responsible for spearheading system conversions, integrating staff, workflow trainings and procedures of newly acquired agencies. During her tenure, Amy oversaw one of the largest system conversions at AssuredPartners and converted five systems into one within a 12-month project. She also led the company operationally through M&A which assisted in increasing the company’s revenues from $20m to $50m. Amy has a successful and proven track record in leadership and management, helping companies grow and improve exponentially. Her empathy, patience, organization skills, desire, and ability to solve problems have brought up Amy where she is today.

On her off time, Amy enjoys family activities such as hiking, swimming, and spending time with her husband and daughter.


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