Steven Rivera, QCLS
Commercial Insurance Specialist
Steven Rivera is a Commercial Insurance Specialist at Inszone Insurance Services, joining Inszone in May 2023. He graduated with a bachelor’s degree in marketing management from California Polytechnic University of Pomona, achieving Magna Cum Laude honors. Additionally, Steven has a notable achievement as a Boy Scout, where he attained the prestigious rank of Eagle Scout, the highest rank attainable in scouting. As part of this accomplishment, he completed a service project at the Jurupa Mountains Discovery Center in Jurupa Valley, which involved building a two and a half-raised garden. Over the course of three weekends and with the help of 33 volunteers, he invested 1,500 hours of work in completing the project, accomplishing it a month before his 18th birthday.
Although Steven is new to the insurance industry, he brings valuable customer service experience from his previous work in retail. He prioritizes customer satisfaction, understanding that happy customers are more likely to return. He believes that qualities such as diligence, strong work ethic, and a positive mindset contribute to creating a great customer experience.
In his free time, he enjoys going to the gym, creating memories with his friends, and cherishing moments with his family. The gym serves as his personal haven outside of work, where he strives to maintain his health and physical well-being. Creating memories with friends can involve various activities, from playing video games indoors to exploring new restaurants and culinary experiences. Lastly, spending quality time with his family holds immense value for Steven, as they are incredibly important to him, and he treasures every second shared with them.
Dan Bolohan
Stephen at Zone Insurance has done an outstanding job for me. As I navigate an important phase of my life, debating whether to retire or not, I encountered a situation where a particular insurance provider’s costs seemed exorbitant. Stephen stepped in and went above and beyond to advocate on my behalf, digging deep to uncover the reasons behind these high rates—something neither of us initially understood.
Through it all, Stephen has demonstrated exceptional dedication and professionalism. I feel extremely confident in his efforts to secure the best possible rates for me. He’s a hardworking individual who consistently provides excellent customer service, no matter the outcome. I truly appreciate his commitment and support.
Lidia Brazovan
He helped me today to sign the audit report form,
Thank you!
Hasem samara
He is very good. He care about his client. Appreciate all the work you did for me. I’ve been with Inszone three years. Best service best employees thank you guys for all the hard work you do for.
Thomas Nance
Steven was very prompt and professional and provided good service.
judy english
Several of our company employees have been living and working for us in California, which is why we have insurance with you. The employees have recently retired. We do have employees from Oregon, which is where our company is located. We have insurance for them in Oregon. Steven had introduced himself when he replaced CA’s retiring fellow. We appreciated that. And he has been notifying us that the date to renew is coming up. We understand from him that if we hire future employee’s in CA, we can contact him to begin renewing our insurance with him. We appreciate his thoughtful help. Judy English IFF
Debra A Roche
Steven is the very BEST insurance agent I have ever had. He stays on top of his business and worked hard to resolve our insurance coverage to satisfy all of our customers. THANK YOU Steven!
John Perkins
Fast service
Stephanie
Thanks for everything