Commercial Account Manager Team Lead
Fatima, has excellence customer service skills and is very thorough with explaining the policies.
Excelent customer service
Fatima is always professional, patient (with me, this is important :)..and helpful. She keeps me in line with late payments and quick responses to requests! I think she is the bomb!!!!
What can I say about Fatima that hasn’t already been said in all of the nice reviews that have been posted for her? Fatima is not only professional, competent, and extremely proficient, but she is also very personable and genuine. She is always on the lookout to protect us when we are too busy to pay attention to deadlines and due dates and such. She has saved me from myself on several occasions. I really appreciate how proactive she has always been. These are reasons why we all are and continue to remain clients. Thank you so much!
I appreciated Fatima’s professionalism and promptness. Fatima is always responsive to us as a client.
Vicki Lynn Lavigne
Very professional and responsive! Always keeps me updated on status on any request. Very detailed and prompt!
Very professional and helpful.. Always willing to help with all my questions and concerns.. Gracias Fatima y tambien es bilengue.. vale por 2…..
As always, Fatima gets it done, she is polite, and listens to my concerns and answers questions. True pleasure, thank you.
For many years, Fatima has been an excellent, thorough very prompt professional to work with. One of the main reasons we remain with her is due to exceptional work ethic, which is greatly valued.
Fatima was very professional and helpful. I called more than a few times to get help and every time she was very respectful and willing to help.
Fatima is great at what she does. She is knowledgeable and is very helpful whenever we need anything. She is pleasant and patient with me with all of my questions and concerns. We appreciate her and we are grateful that she is there for us when we need her the most.
Fatima is always on top of the job. She is always pleasant and offers superior customer service. She goes above and beyond and often takes care of me quickly. I am so glad to partner with her and look forward to many years of working together. We appreciate all that you do for us. Thank you.
We call Fatima when we have a question about business insurance. She is efficient and gets the job done. Whenever we request insurance certificates, she gets them to us quickly. Her customer service skills are excellent and definitely an asset to her company.