Benefits Administration Support
Employee Navigator Support Resource Page
Inszone Insurance Services is dedicated to making your employee benefits administration as easy as possible. Our team of dedicated experts is here to help. Below is a series of resources to help you fully utilize Employee Navigator — our no-cost benadmin platform.
Everything you need, in one place
Downloadable guides, training videos, and live bi-monthly office hours hosted by your Inszone benefits team.Downloadable guides, training videos, and live bi-monthly office hours hosted by your Inszone benefits team.
4
PDF Guides
9
Training Videos
14+
Office Hours
Resource Guides
Step-by-step PDF guides
Download our printable reference guides covering the most common Employee Navigator workflows.
Running Reports
Generate, customize, and export the reports you need
Download
3 Common Tasks in Employee Navigator
Quick reference for the three tasks HR admins run most often.
Download
Life Events
How to process qualifying life events end-to-end.
Download
Testing Open Enrollment
A checklist to validate your OE setup before launch
Download
Training Videos
Watch and learn
Short, focused walkthroughs for the most common admin tasks in Employee Navigator.
Toggle between HR and Your User Account
Video Tutorial
Managing Things to Do
Video Tutorial
Impersonating an Employee
Video Tutorial
Helping Employees with Logins
Video Tutorial
Changing a Username
Video Tutorial
Running Reports
Video Tutorial
Terming an Employee
Video Tutorial
Processing a Qualifying Event
Video Tutorial
Adding a New Hire
Video TutorialUpcoming Webinar Office Hours
Live bi-monthly office hours
Get answers to your questions and walk through common tasks with the Inszone benefits team. All sessions begin at 9 AM PST / 11 AM CST.
OCT
15
THU
Client Support Office Hours
9:00 AM PST · 11:00 AM CST
OCT
29
THU
Client Support Office Hours
9:00 AM PST · 11:00 AM CSTNOV
12
THU
Client Support Office Hours
9:00 AM PST · 11:00 AM CSTCan't make a session?
All office hour sessions are hosted on Microsoft Teams. Add the full schedule to your calendar, or reach out to your benefits service team for a one-on-one walkthrough.
Download Calendar (.ics)Why Inszone
Support you can count on
Our benefits team is committed to making Employee Navigator simple to manage — for you and your employees.
Dedicated Service Team
Your assigned benefits specialists know your plans and your people — not just a ticket queue.
No-Cost Platform
Employee Navigator is provided at no cost when you partner with Inszone for your benefits program.
Practical Training
Guides, videos, and live sessions designed around the real tasks HR admins handle every day.
Need additional support?
For further support, please reach out to your benefits service team — we're here to help with anything from platform questions to plan changes.
Contact Your Team