Kelly Long is an Operations Analyst at Inszone Insurance Services, joining Inszone in May 2023. Prior to her current role, Kelly served as the Director of Onboarding and Training at an independent insurance agency, which eventually led to her promotion as VP of Operations. Kelly’s passion lies in streamlining processes, optimizing workflows, and empowering individuals. Kelly takes great pride in her ability to drive solutions, support projects, and ensure adherence to standard operating procedures.
Kelly firmly believes that fostering a growth mindset and providing effective training are crucial for individual success. Throughout her career, she has recognized the value of unlocking the full potential of each person and establishing strong connections, resulting in notable achievements for agents. For example, Kelly has successfully implemented an onboarding process that reduced agent onboarding time by 27%. Additionally, Kelly created a comprehensive master carrier guide, leading agents to being appointed with carriers an average of eight days faster.
Kelly continues to leverage her industry expertise and people-centric approach, eagerly anticipating the growth of the operations department and the bright future of Inszone. Kelly is excited to contribute her skills and knowledge to drive further success in the organization.
In her free time, she enjoys reading, attending church, and embarking on adventures with her husband and twin daughters. Kelly prioritizes quality family time and actively fosters her daughters’ development.
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