Silvia Guardado is a Senior Personal Insurance Specialist at Inszone Insurance Services, joining Inszone in November 2022. With over two decades of experience and licensing in the insurance industry, she received the Customer Service Representative of the Year award in 2007 and the Retention Conqueror award in 2023. Silvia provides the superior customer service, ensuring her clients feel secure and satisfied with all their insurance needs.
In her free time, Silvia finds joy on the beach, painting, traveling, trying new foods, and spending quality time with her family.
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5.0 out of 5 stars (based on 17 reviews)
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Vee Pandey
Silvia has been one of the best insurance agents that I’ve ever had in my life. She is so helpful and knowledgeable and on top of everything and great about following through and responding quickly. Her support has been so much appreciated and she has helped us with quite a few Insurance quotes especially as insurance companies have changed their standards so much. I would highly recommend her.
Sassan Amini
Hi,
Silvia is a fantastic provider for our company. She
always give you best advice and attend to it immediately.
Thanks,
Sassan
L L
After going through phone tree hell trying to find an agent to help me pay my bill, I was connected with Sylvia who was totally on the ball. There was a small issue with a amount and she immediately got in touch with the insurance company. I accidentally hung up on her and she was kind enough to call me back to let me know she solved the problem. Her customer service is outstanding. Thank you Silvia!
Adriana D Sanchez Anguiano
Silvia, it’s such a wonderful person inside outside. She give beyond in customer service. She’s so patient she’s so awesome and I think she should be that next PRESIDENT !!
L. Coleman
Silva was very pleasant with helping me to find some liability insurance. It was a pleasure doing business with her.
Efrain Ledesma
I have had the pleasure of having Silvia as my insurance agent for the past year, and she has been outstanding in every way. Always friendly and prompt, she consistently follows through on all our interactions. Silvia takes the time to thoroughly explain the details of my auto policy, even breaking everything down to monthly payments, which is especially helpful since I share my policy with my sister. She even went above and beyond by making a conference call with Mercury to discuss a specific detail on my policy. Her dedication and exceptional service have made managing my insurance seamless and stress-free. Thank you so much, Silvia, for your unwavering support and excellent service!
Olivia Rivera
She provided excellent service and was very helpful.
Karla Hawe
Silvia is outstanding. Explains everything, patient, returns calls promptly, very knowledgeable. I’m so glad to have found her to act as our Agent.
Anonymous
In the years that I’ve been doing business with CAPIZZI INSURANCE and sold to INZONE INSURANCE I’ve had nothing but a wonderful experience since the switch over to the new company INZONE INSURANCE . Silvia has done a wonderful job, making me feel comfortable and working very hard for all my personal and business needs about her that would capture the service that she provides me. She is very much a valued person on your team and I go to her for everything regarding my insurance needs. Thank you Steve Kozub.
Mahnaz Afshari
Silvia is great. She goes above and beyond to meet the needs of her clients. Silvia and I have gone through very unfair treatments by the insurance companies in the last few months and she had managed to come through with reasonable solutions.
She is professional, kind, and reliable. I love working with her.
PATRICK MALONE
Silvia executed her innovative creative energy and as a RESULT iii was able to get my CAN AM home on 4 12 24.
I am so GRATEFUL for Silvia’s expertise.
Sandra King
My home insurance was expiring on April 1, 2024. I contacted Sylvia regarding my renewal when I hit a glitch and was notified that my policy was not being renewed. As it turned out, my policy was renewed but it would never have been with out the extraordinary diligence of Sylvia. She made every possible effort for two months to assist me in getting the renewal. My phone calls were always returned and updates came forth regularly. I have never had an agent fight so hard to assist me in getting over the obstacles put in front of me. I would more than highly recommend Sylvia for any insurance issues. She is the best! You will not be disappointed in the customer service you receive from Sylvia, she is a pleasure to work with.
Anonymous
Silvia is the best! She’s always cheerful and responds quickly to phone calls. I can always rely on her for my insurance needs. Thank you Silvia!!
Dave Javier
Sylvia is our contact person at Inszone for all of our insurance needs.
We ALWAYS get a quick response from her, and she knows her business.
We got lucky when we got her for our contact person!
VERONICA A MONTOYA
Sylvia has been amazing!!She is professional, patient and quick to respond. In addition, she is a delight to work with. She really represents the company well and i will recommend her to all my family and friends for future business. I am a 100% satisfied customer.
Rick Brown
I gave Ms. Guardado five stars because she has been giving me excellent service with my auto insurance policy renewal. Only working with her for a short time since my auto insurance needed renewal. She has been doing a great job.. She has been keeping me updated with all the important information that I have been requesting. She is also very pleasant to talk to. And taking time to answer all my questions. When I call her and she is unable to answer the call, she returns my call very promptly. She is also concerned that I understand everything about the insurance policy and premium. I look forward to continue working with Ms. Guardado. She is also well informed how the insurance industry works. I would recommend anybody to her, and I know she would give them prompt service as well.
Maureen Osborn
I phoned Inzone Insurance regarding my house policy and was directed to Ms. Guardado. She was busy and did not answer her phone. I did not leave a message thinking that I would call it a later time. Very soon my phone rang and it was. Ms. Guardado. She was very pleasant and answered my questions efficiently. At my request, she sent an email, confirming our conversation. I am happy with her service.