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Jade Mai

Senior Personal Insurance Specialist

Jade Mai is a Senior Personal Lines Insurance Specialist at Inszone Insurance Services, joining the company in August 2024 after the merger with Snapp & Son Insurance, Inc. With extensive experience in the insurance industry since 1992, Jade began her career at Insurance Services Network and later excelled as a top seller for Encompass Insurance. In November 2017, she became a producer for Snapp & Son Insurance, Inc., where she worked closely with client files through policy modification and cross-selling efforts.

Jade is passionate about helping clients understand their coverage and ensuring they are properly insured. Her bilingual skills in Vietnamese allow her to effectively communicate with a diverse clientele, providing personalized solutions and support.

In her free time, Jade enjoys spending time with her two grandsons and family.

564-209-5139

5.0
5.0 out of 5 stars (based on 28 reviews)
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Lauren Sancken

30 September, 2026

As I went to review the policies, I realized that one of our closest family friends became an insurance agent a few years ago and my husband and I have been meaning to support her, but inertia kept keeping us with things as-is! Getting the new car prompted me to reach out to her, so we’re in the process of moving over to her as a broker. We’ve been really happy with Snapp & Sons and now Inszone, so it’s absolutely nothing against you or your company! It’s simply a shift we wanted to make out of a personal relationship. Thanks so much!

Anonymous

Shirley Gorman

30 September, 2026

Thanks again for all your help, especially lowering my auto premiums!

Anonymous

John Burnham

28 September, 2026

Jade has been great to work with and responds quickly to requests. She is thorough in her communication and is able ton help anyone understand some of the more complex pieces of Auto, home and umbrella insurance.

Na

Brian Winter

28 September, 2026

Jade has been my agent for many years. She has always provided excellent service to me and is very easy to get ahold of, which I appreciate!

Retired

Daniel Connell

14 September, 2026

Jade was exceptional with helping me out with figuring out my auto insurance. She was quick to answer my inquiry and got a lower rate after a move of address. Super appreciate her support!

Personal

Matt Carter

14 September, 2026

Amazing as always! I’ve worked with Jade for years now and I asked on a whim to see about a better deal on an auto policy that seemed high. Jade got back to me immediately and nearly cut it in half! Great communication, great service, great deals!!

Matt Carter

Mill Hudson

14 September, 2026

Jade has been a real help with our insurance needs over the past years. Knowledgeable, professional, and personable, a pleasure to work with!

SafecoLiberty Mutual

Dennis Meier

14 September, 2026

I have always received excellent service (and advice) over the years from Jade Mai. She’s always been available and provided quick responses in dealing with whatever insurance issues have come up. Definitely provides the kind of service that keeps a client coming back!

Individual

Steve Clarke

2 September, 2026

Jade has always answered my questions promptly and thoroughly. Also, I’m somewhat “math-challenged,” and she is patient and courteous in clarifying for me differences in various insurance options.

Landlord

Suzie Spencer

18 August, 2026

You’re adorable! And yes you provided excellent service as always. I don’t use other social media, so it is hard for me to post a review. 

Anonymous

FERD REICHLIN

7 August, 2026

Jade found a way to save me some money in premium cost.

Retired

Wayne Barnett

6 July, 2026

Jade is always incredibly responsive when we reach out to her with a question. We’ve had four young drivers covered at one time or another, and that has generated many questions. And we’re confident that she has always got us the best deal possible.

NA

Sayra Hill

16 June, 2026

I would like to say what a pleasant experience it was to talk to Jade Mai yesterday. She was very professional and courteous. She did a great job explaining my options. She was great.

Anonymous

Brandon Carroll

16 June, 2026

Thank you, Jade. You are amazing. I have been meaning to reach out.

Anonymous

Maren Gilliland

5 June, 2026

Excellent!

Anonymous

Teresa Bartram

15 May, 2026

Jade was courteous and informative and we are so lucky to have her as our representative. She was prompt in answering our emails and explaining the changes in our policy.

Anonymous

Teresa Bartram

15 May, 2026

Jade was courteous and informative and we are so lucky to have her as our representative. She was prompt in answering our emails and explaining the changes in our policy.

Anonymous

Shirley Gorman

3 April, 2026

I am writing to express my sincere appreciation for the exception service provided by Jade Mai, who has demonstrated outstanding professionalism in handling all my insurance needs, including the homeowners property claim I submitted to my insurance carrier this week.  Although the process isn’t fully complete and the insurance carrier has expressed reluctance in covering the damage, she has been very proactive in helping me address all their concerns.  Jade’s attention to detail, consistent attentiveness and kindness have really stood out, making me feel reassured every step along the way and confident that all will turn out well and I will be granted coverage. Her dedication, professionalism and warmth are truly an asset to your company, and I’m genuinely grateful for her exceptional support during this trying time.

Anonymous

Ryo Izawa

1 April, 2026

Seriously, you are the only insurance agent that responds in time around me. Thank you so much, Jade.

Anonymous

Nicholas Fett

1 April, 2026

Thank you for your help yesterday in payment for our auto insurance.  I appreciate your phone call and help in paying the overdue bill.

Anonymous

James & Caryn Shively

10 March, 2026

Thank you so much. We appreciate you!

Anonymous

Christian Moller

23 February, 2026

I hope that you enjoyed your time off. This is just a quick note to say how much I appreciated your taking my call in the last hour before you were set to go on vacation and patiently and meticulously getting Perrin’s car insured. It was a huge relief for me to know that you were taking care of getting it done.

Anonymous

Ryan

11 February, 2026

Jade has consistently provided exceptional service to both my immediate family and my parents. Her attention to detail and thorough approach ensure that every matter is handled completely and accurately. She is proactive, knowledgeable, and always takes the time to ensure we fully understand our coverage and options. Jade’s professionalism, reliability, and commitment to excellence are the reasons our family continues to place our trust in her.

NA

Jeffrey Delissio

11 December, 2025

Very informative and saved me a large amount of money. I appreciate that Jade took the time to look into this matter and give me a call.

Seattle Public Schools

David Vandeventer

26 November, 2025

I contacted Jade at 9:15am to update her I paid my home off for future insurance reference. I received my first reply back from Jade 17 minutes later at 9:32am. I would say that’s pretty good response service. Jade is a gem to work with, she’s a keeper! 🙂 Thank you!

Ideaworks NW

Chris

26 September, 2025

Excellent rep! Prompt and thorough! Quick to return calls and emails with clear and concise information! Thanks Jade!

PersonalIndividual

Barbara Gross

26 September, 2025

Jade listens well and provides valuable information that is important when I have questions about my coverage or the insurance market in general.

Barbara Gross

Steve Clarke

15 August, 2025

Jade returns my messages promptly, explains issues clearly, and helps me with my insurance needs quickly and helpfully.

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