Jacqui Brown
Senior Commercial Lines Account Manager
Jacqui Brown is a Senior Commercial Lines Account Manager at Inszone Insurance Services and holds a bachelor’s degree of Fine Arts in Design from the University of Michigan. She has been in the commercial insurance industry for almost 17 years, with 2 of those years being devoted to personal insurance. Jacqui started her insurance career with Travelers and worked on getting her master’s in business administration in Accounting. In 2013, she went back to the insurance space and worked with multiple companies, with a focus on both personal and commercial lines insurance, until she decided to join Inszone in August 2021.
Jacqui enjoys explaining coverages to the insured, making them understand their policies and why they need certain coverages to protect them from hazards and risks. Jacqui is a teacher at heart and her job helps her to accomplish teaching others.
On her off time, Jacqui enjoys spending time outdoors with her border collie, cats, and chicken. She also enjoys baking and is an avid fan of the Michigan Wolverines!
Al Austin
She is always very helpful with everything I ask.
John Vendetti
Jacqui has been wonderful to work with. Has always been such a pleasure to work with!
Al Austin
Always very helpful and answers all questions I have about my policies
Al Austin
Agent knows exactly what she is doing and always very knowledgeable
Al Austin
She answers all questions that I ask very professionally
Joen Elliott
Exceptional, responsive and professional!
Al Austin
She took care of my question about Pinnacle Ins for me. Very knowledgeable person.
Alexey Tkachenko
Jacqui was very helpful, resolved my problem in minutes. Prior to that tried to get help from her colleague for two days with no result.
Al Austin
Always very professional and knowledgeable
Pastor Herbert M. Lofton
Jacqui Brown provided me the insurance information I needed promptly. She was professional in her responses to my request, each time I contacted her. I am impressed with her customer service skills and willingness to help me with my issue.
Thanks Jacqui
Tony Carranza
Very friendly, very quick and much appreciated, she’s a keeper!
Kristin H.
In a day and age when customer service is generally sketchy at best, Jacqui exemplifies what customer service should be. She has worked extremely hard to find insurance to meet our special business needs, is knowledgeable, responds quickly, and is very pleasant and personable which is an added extra! Every experience with her has been 5-star!
Al Austin
Always very knowledgeable and takes care of whatever the needs be . Very good at what she does.
Al Austin
Agent always has answers to any questions. Very good agency I have all my insurance’s with them.
Anna Rowland
Jacqui is always courteous, polite, very knowledgeable. She is very kind and easy to work with. Way to go Jacqui, your the best.
Toni Prante
She is responsive with my overwhelming need for insurance document help
Jermain Jackson
Very knowledgeable, friendly and get things done in a timely manner.
Curt B.
I have spoken with, and have been helped by Jacqui a few times since she has been with this insurance agency.
She has always been very helpful and on top of any issue &/or concerns I have had.
I could not have come away with a better impression of this business than than I received from her.
Thanks Jacqui
Kristin H.
Jacqui is great to work with. Professional, yet friendly and prompt in getting in touch with us. With her help we were able to get a comparable business policy at a much lower rate than we had been paying which we extremely appreciate!
Albert Austin
She always takes care of what I need completed.
Al Austin
Always taken care of very professional.
Robert Tellez
We love Jacqui! She is the best
Bruce T.
Jacqui is easy to work with – a real joy. She is always ready to help and works dilgently to complete the project.
Al Austin
Very friendly and knowledgeable
Pablo Alviar
All I can say is, what a delight. I hate dealing with insurance stuff but Jacqui made the process smooth and delightful. Not only was she great to talk to, but her knowledge and time management made me feel like I was a valued customer and in good hands. I feel like she went above and beyond for me and my company. I would highly suggest her and I plan on being her customer as long as I can.
Michael Jacoby
Jacqui
What wonderful experience!!
I needed certificates at the late minute!!
Jacqui took care of the issues within moments!! Sent the Certs to my client and helped my client who in turn helped me to get paid.!!
Jacqui, your terrific, thanks again for your help !!
Michael
Henry Ramirez
Jacqui is the best helping me starting my new business