Senior Personal Insurance Specialist/Branch Manager
Consuela Black and Yvonne Cooper
Ruth was amazing and helpful from the beginning to end. She had to go through some additional steps to assist me because of the state and company I’m with and said she would call me back, usually when people say that, they never call back, she called back 20 minutes later and got the right department on the line to assist us and stayed on the line til the very end. I work in customer service and have for 15 years and people are usually so quick to just transfer you to get you off their line but not Ruth, she was a sweetheart the whole way through this process. Thank you Ruth because when you could have said oh this isn’t my state or department you didn’t, you said I’m not familiar but let me find out and that’s TRUE CUSTOMER SERVICE, being honest and setting proper expectations!
Ruth was great, just helped me add a vehicle to my policy. Great service, thanks
I called Inszone to inquire about transferring my commercial class 8 diesel truck from commercial truck insurance to a personal insurance policy to cover my use of the truck after I retire from my mobile home and rv transport business. Ruth was very knowledgeable, professional, and helpful in sorting through how this could be done and provided me very quickly by the end of the day a reasonable quote and the specifics of the policy. She is very pleasant and patient to deal wiped with and I would recommend her to friends and family and others to reach out to her for great service and to meet their insurance needs.
Ruth is always helpful and responds to us without hesitation. She is an asset to your organization.
Ruth helped me out I was frustrated when I spoke to her and she addressed my concerns
I am very pleased with your service and attention to detail. I have been talking you folks up when ever the subject of insurance comes up. Keep up the good work.
I’ve been a State Farm customer my entire life- when I moved to Yuma yet could/ would not cover me, I was referred to Foothills Insurance- now In Zone.
Ruth had been wonderful, providing us with all the answers and reasonable rates for all our vehicles, boats, off road and homes. Thank you Ruth for all your time ,work and outcomes with our insurance needs.
I have delt with many insurgents and agency’s. Ruth is absolutely the best. I was comfortable with her right from the start and felt she had my best interests at heart. Thank you for the excellent service.
Ruth returned all our calls and assisted us with Motor Vehicle insurance and cancelations. So appreciative of her expertise.
If it weren’t for Ruth Garza and the service she provides I wouldn’t be a customer of Inszone.
I have been dealing with Ruth for 5 years, for personal and professional services. She has provided outstanding sevice each & every time. I have sent many of my clients to her and they have experienced the same great service.
She did a great job. They are always ready to help you. Got my claim filed .Ruth thanks for all your help. Your amazing
Ruth provided excellent service to us in providing a new house insurance policy, Thank you Ruth!
Ruth provided honest, helpful, and prompt customer service. She emailed extra resources to provide more information about rental cars and insurance.
Ruth called me back as requested. Provided me answers I needed and revised quotes as requested. Privided prompt information and made me feel she cared and wanted to help and maintain my business.
Actually, I felt good about making the call.
Ruth answered all of the questions I had after reading through an offered policy. Some of them stumped her but she was able to get back to me the following days with the answers.
Top notch agent!
Was on hold 45 minutes, left message about cancellation of my policy. Ruth called back and assisted in my request. She was very helpful and polite. I was very impressed with her professionalism
Ruth is a true professional. It was a pleasure to deal with someone competent with such a positive attitude. She went above and beyond to provide the kind of service that is rarely seen today. Thank you, Ruth.
Ruth Garza and her contemporaries are fabulous to work with.
Thank you so much!
Ruth is a gem. I needed a new insurance company. She is friendly, fast, efficient and an excellent listener. She found exactly what I needed at a good price. Ruth also speedily sent copies of my inspection pictures after I informed her of a problem. I’m glad she is my agent.
Thank you Ruth for the great service that you provide us and always quick to respond to any questions that we might have.
It is always a pleasure speaking with you !
Ruth was excellent in providing me several quotes for Arizona and Texas insurance as we were moving out of state for a period of time and then planned to return. She provided information in a timely manner often with very little lead time and sent all documents required immediately. We were very happy with Ruth’s professionalism and knowledge!
Ruth was very professional and answered my questions as well as providing me choices that met my needs while keeping the cost in mind.
Great prompt response to all our questions ! And got us a wonderful price for our insurance !
It is always a such a relief to call Ruth, she knows exactly who I am, she has always been a great help to me, she has been my home and car insurance representative since 2000, very efficient and excellent service.
Friendly, efficient, excellent service.
I had a very positive experience! Ruth was very patient, thorough and informative.
Ruth is the most caring ,knowledgeable and efficient employee we have worked with , thank you for all your help with our new home insurance!!
Excellent service and advice!
Ruth is a very knowledgeable , caring professional in her field.
She is prompt and knows a vast amount of knowledge on insurance ,thank you Ruth for giving your clients customer service excellence in Yuma and the surrounding area .
Ruth is the best. She is always prompt to answer any questions, always so sweet and professional!! She provides outstanding customer service. We really appreciate her!!
Janice L. Cyphers 4/26/22
She was there for me, knows what she is doing, helpful, and is easy to do business with. Thank you Ruth.
Ruth is always quick to answer any questions or provide a quote. We are house hunting and I have asked for several quotes over the last 5 months. Ruth is always friendly, helpful and professional!! I wish everyone had the outstanding customer service that Ruth provides!! Thanks
Ruth , Was very quick to quote and write a policy on our new digs.
Highly recommend. Same day service !
Ruth is AWESOME I HAD HER FOR insurance 3.5 years ago ..went home to Canada for a family emergency ..came back this Feb 2022 and thought of no one but her for insurance matters..will pass her name and email to ALL I can…I would pick her as a daughter..she is so great..after hours emailing even THANK YOU FOR RUTH GARZA.
Great response time.
Very quick response on a Saturday evening. Was really impressed. Thank you. Didn’t expect to hear anything until Monday.
Ruth is prompt, professional and transparent. She is such a pleasure to work with.
Ruth is right on top of everything. Fast and efficient. Thank you, Ruth!
Ruth was super helpful and knowledgeable! She is very capable!!
Offered excellent service and was very friendly!
Ruth is very helpful , kind, curteous and friendly. She handled our insurance quotes in an efficient and timely manner.
We definitely recommend her services.
Ruth is always so helpful and replies so quickly. She provides excellent customer service and friendly too.
Ruth is great to work with never need to make a second call
Wendy von Hollen
I cannot say enough good things about how helpful, patient, and thorough Ruth Garza was to me when I was updating my automobile and home insurance policies. Ruth always goes the extra mile to make sure my policy will benefit me the best. She was very knowledgeable about the insurance industry and catered a policy specific to my needs. She also was able to get me some nice discounts too. I totally recommend Ruth Garza to anyone needing an insurance broker.
She is always so helpful and patient with me and I really appreciate her
She is very very nice person and very helpful
She was professional, servce was fast and easy. Ruth is pleasant and a pleasure to deal with. Outstanding customer service. Thank you Ruth
New to town, I was referred to Ruth as a resource to help me navigate the Healthcare.gov marketplace to enroll in a health plan. Ruth was outstanding in her responsiveness, willingness to help, patience, and follow-up to make sure all of my questions were answered to complete the on-line enrollment ahead of the deadline. In a time when a poor service experience seems the norm, Ruth was a delight! Thanks, Ruth!
Ruth has been my agent since 2005, she is the best!!! Very efficient, professional, outstanding customer service!!! And she is super fast!!! I call her speedy Gonzalez!!! 🙂
Ruth was extremely helpful and very professional. She is great.
Irene Saldana Garza
Ruth has always been very helpful when we have any questions about our policies. I highly recommend her.