Carolyn Aten

Carolyn is the absolute best! I can always depend on her to assist me with all insurance needs. She’s quick, reliable and very easy to work with. She always makes the extra effort to do what is best for me. She knows her business and I have full confidence in her abilities.

Response was timely and complete. Very much appreciate the effort and attention to my requests.

Carolyn is always available and quick to respond to all of our needs and questions. We have done business with her for years and have always received 5 star quality service.

Carolyn is always very proficient and responsive. I know I can always get the answers to my questions with her.

Carolyn is always ready to help. She is very knowledgeable her field and takes time explaining it to me.

1. carolyn is great. 2.she is very pleasant to work with although she does all the work. she has never failed to ease my Trouble mind. and that a major problem. she is an absolute pleasure to talk too. GIVE HER A RAISE! Your lucky to have her!!

I have been with Summit Insurance (Inszone) since 2018. Carolyn has always been a great help with any questions, advice, or problems. She is very knowledgeable and gives excellent customer service. Definitely an asset to the team! I would recommend this agency to my friends.

Carolyn really listens to the needs of a family for insurance and customizes options to address these criteria. Her work ethic is exceptional, her organization is very thorough, and her communication skills are very professional.

She is always a very good help to me as I really need that

I would recommend her for anything

I rely on her and she always come thru the very best. Give her a raise!!!

We have been customers of Summit for many years and have always loved the service we receive. Carolyn is always so friendly and helpful. She was able to help lower our cost of insurance and move us to a new carrier quickly. We appreciate all that you do. Thank you!

We enjoy doing business with Carolyn she has a has a fantastic personality and is so professional.

I had temporary changes in mind for my personal car insurance with Auto Owners. I explained my intent to Ms Aten. She msuggested some slight adjustments and made it all happen quickly. Perfect service.

Carolyn is Great. She was able to take care of my insurance needs during my move to another state. She was so kind and helpful and knowledgeable. I highly recommend Carolyn!!

Called to make a past due payment. Carolyn was amazing! Super professional, friendly, understanding and helpful. Excellent representation of your company!

Gary French

Carolyn was quick to respond to my phone call, and incredibly helpful, as always. She was responsive, had all of the answers to my questions, and made sure I was kept in the loop on all communications.

We’ve been working with Inszone in Lee’s Summit for years, and their top-notch customer service team, including Carolyn, is the reason we stay with them.

Carolyn always offers prompt and efficient service, finding high quality coverage at reasonable prices.

Having always had good experience in contacting and doing business with the Lee’s Summit, Missouri office, I assumed it would be easy to make necessary changes in auto coverage after a recent trade. I called the Lee’s Summit office number and got routed to an office in California, where after a long wait, an agent took my number and said they would call back. They did not. This morning I called again (ahead of business hours in California!) and my call was routed to my local agent. Carolyn worked quickly to make the requested changes, apologized for the experience of yesterday (though it was not her fault), and provided exactly what we needed via e-mail exchanges in a timely fashion. While I am NOT impressed with the INSZONE phone tree experience, I am totally pleased with the attentive service provided by Carolyn, who has provided her direct number in case of further questions.

Carolyn is always quick to respond to my questions. I’m confident she is getting me the best rates with highly rated companies.

Carolyn was very patient and kind. She definitely knows insurance and clearly communicates with her clients. I appreciate her help and guidance.

Carolyn has helped my family for years and always provide excellent service.

Carolyn is very knowledgeable and kind and helpful. She was able to take of everything easily and I appreciate her!

Carolyn was amazing. She was very attentive and quick to respond. She really helped us through a stressful situation. Would definitely recommend Carolyn to anyone.

Carolyn helped me get My addresses changed and saved me Some money in the process. Always appreciated!!

Carolyn has been very helpful with my coverage for my vehicle starting and having to stop coverage. I couldn’t have done it without her!!!!

I called to ask about a specific coverage. She responded in a very timely manner, in terms that were easy to understand.

Carolyn, once again was perfect, and a pleasure to work with.

Super responsive and very pleasant to work with!

Yes my question was answered. Carolyn was very helpful.

Carolyn always provides excellent customer service. Any time I have called her with a problem, needing information or clarification of a situation, she has the answers and tends to business. Can’t say enough good about her!

Always helpful for our car insurance needs

Carolyn has been helping my family with our home and auto insurance for a few years now. She is always incredibly kind, helpful, and full of good information. Having someone like her to work with makes choosing Inszone Insurance an easy and obvious choice.

Carolyn was very helpful in taking care of my issue of making my payment online.

Appreciate it!

Judy

Carolyn was thorough, friendly and complete! I would definitely recommend her when you are looking for new insurance coverage!

Great Customer Service!! Very Helpful!!!

I have known Carolyn for several years, when I have a question, she is always willing to help and goes the

extra mile to answer any and all questions, very friendly and helpful.

thank you for everything

Carolyn contacted us about our current insurance rate and finding a less expensive option with the same coverage. She took care of everything and the whole process of changing insurance providers was seamless.

We appreciate Carolyn!!!!

We’ve used Carolyn for quite a few years. She is very knowledgeable in the business. She is not a pushy sales person and she’s always willing to help. Carolyn is my go to person. Thank you so much.

Very nice, and quickly took care of my request.

Very helpful and knowledgeable

Carolyn is always helpful and on top of our policy renewals. She has made sure that I get the policy renewed when our roof was changed which saved us a lot of money.

I always appreciate her help and expertise.

I always get excellent service and help from Carolyn.

Took care of my vehicle changes like clockwork

Very responsive to my calls and concerns. Got back to me quickly and explained my options. Very seamless process.

I had been having difficulties lately with my finanes and she was great, she got on the line and set up the payment so I wouldn’t be canceled. She made it so much easier for me.

Carolyn was responsive and very helpful with all the questions I had regarding a fire and a new policy..

Carolyn is awesome and always responds so quickly to help with any need I have!

Carolyn took care of my needs for updated insurance on our new car in a very timely manner.

Carolyn has supported me with my car and renters’ insurance needs over several years. She has always done an excellent job with it. My latest experience was no different. Thank you, Carolyn!

Carolyn responded to our question quickly and was thorough in helping us beef up our policies and add an umbrella policy.

Excellent service!

Carolyn was awesome to work with as she provided great information and options for both home and auto insurance! Carolyn even advocated for us to prepay our home insurance, saving us hundreds of dollars!! She’s the best!

Carolyn is always available to answer questions and provide excellent customer service!

Carolyn took care of my request quickly, efficiently, and very kindly. She is very knowledgeable, too.

Thank you, Carolyn

-Connie Nicolen

Great job as usual. Always helpful!

Timely and professional manner!

Very nice, fast response to our request!

Carolyn is always very pleasant to work with. She searches out the best options for us, she follows through with whatever she says she will do, and she answers our questions anytime we need help.

Carolyn was not only top-notch. She was intuitive and anticipated things I would need and asked about, and most of the time she had already looked them up and gotten information on them. We laughed “it’s almost as if you can read my mind “I would highly commend her for her furnace And accuracy, but it was her attention to detail and forward thinking that garnered this review Great job Carolyn!

Carolyn is knowledgeable, friendly and quick to respond to our insurance questions and needs…really appreciate the service she provides.

Carolyn was very timely in her communication with me and answered my questions.

5 star service. Thank you!

Outstanding support. Thank you Carolyn!!

Carolyn went above and beyond when getting us the best rates. She answered all my questions in a timely manner and was very pleasant throughout the entire experience. She was amazing!

Carolyn has always been very helpful and very quick in getting changes made on my policy for me, if I ever have questions she has the answers, It’s nice dealing with a real person right away not an automated system.

Thanks you!

Carolyn has consistently been quick, helpful, and personal with all of our insurance needs. I love knowing that when I call Inszone, I’m going to get a real person on the line and it’s usually Carolyn.

Carolyn was so helpful in getting me my car and house insurance the same day I reached out! Would highly recommend her!

Great to work with. Very timely and professional.

Carolyn was so great to work with this time around as she is every time I reach out. Quick response and great details around options I might have available to me. Great customer service and timely response!

Carolyn was very helpful and answered all my questions.

I am very pleased with the service that Carolyn has provided all these years. That is why I have been a loyal customer to your agency.

Carolyn has been my rep for about 15 years, maybe more, always helpful, very knowledgable, has helped me with car and home insurance, very professional, friendly

Carolyn has been most helpful in finding us more affordable homeowners @ car insurance

Carolyn was quick to respond and extremely helpful!

Great service fast response

I’ve been selling vehicles after my husband’s death and moved from Missouri to Kansas, and Carolyn has very patiently changed my policy every time I’ve called her about the latest sale (and change of residence)!

Always the best!

Carolyn was very courteous and helpful. I appreciate her time and sense of urgency in resolving my issue. Most thankful!

Carolyn is awesome! I feel she truly had our best interests in mind and is very proactive and responsive. I really appreciate her hard work and dedication.

Thanks for the update of a very confusing billing system. I’m going to try and make a spreadsheet of this mess. If I get it done I will send it to you to confirm its accuracy.

Thanks again for your help.

Carolyn is great!! I need proof of insurance on a new purchase and I needed it in minutes. She was able to get it added to my policy and over to me in less than 15 mins. She was amazing!

Carolyn has been beyond helpful with renewing and updating my policies. She is always quick to reply to my questions and thorough in explaining any changes being made to my policy. Last year, Carolyn helped me receive better coverage at a lower prices, which was amazing! I know whenever I call up, Carolyn will be there to provide friendly and helpful service!

Thank you for your patience working with an elderly lady. You were able to get me more coverage for a lower price for this I am most grateful being on a fixed income is difficult.

Carolyn is always prompt, courteous and thorough. I appreciate her attention to detail as well as her cheerful personality.

Always super helpful and knowledgeable!

Carolyn is knowledgeable, responsive, and always a pleasure to work with.

Carolyn was very quick to process my small claim. I much appreciate her concern and thoughtfuylness.

Carolyn was so helpful and patient with me. I had many questions before switching insurance companies. Thanks for all your help Carolyn in finding us the same coverage of insurance at a cheaper rate.

Carolyn is always helpful and follows up right away!! Thank you Carolyn!!!

Carolyn has always given me excellent and prompt service. I’ve given her a run for her money as we change cars pretty often. But she never complains and goes above and beyond to help me.

Carolyn did a great job finding the information I needed quickly. She’s always pleasant to deal with – thank you Carolyn!

Carolyn is always terrific in responding quickly and taking care of my insurance.

Carolyn is very knowledgeable and extremely helpful with any questions I have about my insurance. Thank you, Carolyn !

Carolyn is one of my favorite people that I feel I have known forever yet never met her in person. She goes way beyond for helping out and getting things done for us. She is very knowlegeable in her field and always ready to assist and lend a helping hand. Thank you Carolyn.

Carolyn was very prompt in providing information on competitive products.

Carolyn is always thorough, prompt, precise, and attentive. I love working with her!

Helpful and nice to talk to.

Carolyn is always so helpful and efficient; a delight to work with. Year after year, Carolyn proactively reviews my accounts to ensure I’m receiving the best home & auto coverage.

Great service

Carolyn is always prompt and kind. I can count on her to help me with my insurance needs.

Carolyn was fantastic as always. We’ve been customers for almost 20 years – bother personal and commercial products. Carolyn is knowledgeable and answered all my question timely. She found us a great rate with a new company as our premiums were getting high with our current company. We appreciate the work she did for us!