Monique Argueta

Monique is the definition of excellent customer service. She always follows up and calls me when needed. I can count on her to get things taken care of. It is good to have Monique available to assist me when I have questions. When she says she will take care of it, she means it. Thanks for all you do Monique. A well-deserved 5 out of 5!!!. -Respectfully, Rick Dillard

Monique has been stellar from start to finish. Answered every question we had and helped us out in a timely matter. Love and will continue doing business with her.

Monique took care of my homeowners, wind & storm and flood insurances promptly and with expertise. Thank you so much!

Monique has always been excellent help on everything I’ve needed. She’s very pleasant and her voice is relaxing.

Very helpful and carrying. She worked after her regular office hours to provide me with a quote which was sweet of her as I also told her it was no rush, but she went above and beyond. Communication is amazing to follow up and to answer any questions.

Excelente

Monique was amazing! She was very helpful on my Auto insurance. She provided me with great information, and what each add on does and how it can be beneficial. I saved money! Isn’t that great! She is super sweet, great customer service, and very knowledgeable. I will definitely recommend her.

Monique is a very talented insurance agent who listens and understands your insurance needs and quickly provides the best solutions. Having worked with many agents over the years I find her to be one of the most knowledgeable and recommend her to my friends all the time.

Monique assisted me on both my auto and residence. She saved me several thousand dollars on these two pieces of business. I have been a business owner for over 45 years and was an underwriting trainee and then an underwriter for a company here in Houston. I recognize and appreciate competent, attentive, customer-oriented service. Hold on to this one…she is excellent, so much so that, at her urging, I have contacted Jon Patrick to see about our commercial business. Regards, John Hine

Monique is the Best. She provided me with prompt service in order for me to do my own job promptly. She has very pleasant voice over the phone. She will be my “go to” person from now on.

Monique is great at her job and has helped me for years on my auto and home insurance. She is very professional and knowledgeable on the insurance industry. When I work with her I feel like I am working with a consultant due to her vast knowledge on the industry. I know I am getting the best policy to meet my needs at a great price. You are very fortunate to have her on your team.

Monique has been a great. She provides excellent customer service and is very responsible

Needed to make multiple changes to personal auto policy. Monique was super helpful in completing them. Always a pleasure.

She is a pleasure to talk to and is patient. I needed help in doing the forms, she guided me through it graciously

Highly recommend Monique, It’s always a pleasure to talk with her, she is professional, patient, nice and very helpful.

Monique is great. She has been helping me/my family with auto insurance for years. Always friendly, helpful, and easy to reach!

Prompt, efficient, and professional.

Monique is the absolute very best ALWAYS! She is very patient with me and professional. She exceeds all expectations of customer service

Gracias Monique por tan excelente trabajo y empeño para ayudar a tus clientes. Eres la mejor en tu trabajo, muy profesional y excelente ser humano.

English Translation:

Thank you Monique for such excellent work and effort to help your clients. You are the best at your job, very professional and an excellent human being.

I give Monique an Excellent Rating. She is very professional, caring, and knowledgeable. I had what I considered to be a crisis situation when I reached out to Monique. She helped me to calm down and assured me she would do everything in her power to assist me with my insurance needs…..she proceeded to do just that!!!! It took a few days but she was able to work everything out and issued me the policy I needed. Monique was very kind and patient doing this process, explaining every step that needed to be done. She was very busy when I called her but fit me in to her schedule to help with my insurance needs. I plan to consult with Monique for all future insurance needs…..”SHE IS A KEEPER!!!! Thank you so much Monique!!!

Monique Guardado is extremely professional and organized, she has great communication skills. I have 1-home owner policy and 3 rental policies. For me it becomes chaos renewing and keeping mortgage companies updated, but for Monique she keeps me up to date and informed. It is a pleasure to work with her. There is so much to try and understand with all the changes in the insurance world, Monique has the knowledge and relays it to me in a way I can understand. I would highly recommend and appreciate all she does.

Monique has been my go to insurance specialist for a while now! Whether I need car insurance or renters insurance, she is always beyond helpful and patient in helping and explaining all things insurance.

Monique es una persona que brinda excelente servicio y es súper paciente al explicar y responder las preguntas del

Cliente . Debería haber más agentes tan flexibles y amables como ella .

Gracias Monique

Translation:

Monique is a person who provides excellent service and is super patient when explaining and answering the customer’s questions.

Customer . There should be more agents as flexible and kind as her.

Thank you Monique

Monique was super professional and lots of help! I would strongly recommend her to other friends!

Painless and perfect! Very professional!

Monique was a fantastic agent and I highly recommend her. Ishe did a very good job And I highly ranked her.

She treaded me with excellent service i strongly recommend

Monique has always been very helpful with all my insurance needs and is very knowledgeable. She has worked hard to find the right insurance for my cars and home. Thank you Monique for your excellent customer service and prompt assistance.

Excellent service

I would highly recommend Monique as very knowledgeable, professional and her customer service is incredibly outstanding!

Thank you so much Monique for all your help, time and patience in getting me the best insurance policies!

Elia Ayala

Very helpful lady knowledgeable good listener answers all questions. Good service caring person

Monique was very helpful and patient with trying to get me all the discounts I could qualify for. She has great customer service!

After the closing of Allied Insurance Agency near me I was wasn’t thrilled with how far I would have to travel to speak with my new agent since the last agent no longer is employed there. Monique was able to handle everything I needed over the phone and email. It was so easy and convenient! I really appreciated how she took much time to answer my questions. Thank you!

Monique was very knowledgeable and pleasant as we handled my insurance business. I felt like a valued customer. Thanks.

Monique always take of our insurance needs. She has great customer service skills. She takes care of everything in a timely matter. She is very knowledgeable. I highly recommend her.

Monique me ayudó mucho, dándome la información que necesitaba y contestando mis preguntas. Excelente persona.

Translation:

Monique was very helpful, giving me the information I needed and answering my questions. Excellent person.

I will definitely be recommending Monique to friends and family. She took her time on finding the best deal for myself and my wallet. Very knowledgeable. Helped me through it all.

Monique always goes way beyond to help her customers in whatever needs to be done. I have appreciated her so much in all the years I was a customer. She will be remembered as a true treasure.

She has the best availability to help the client with each doubt or question, she does it as soon as possible, I appreciate your support to quote me and continue to be a more satisfied client

She is very patient , kind ,and helpful in every way

I receive amazing service every single time! Monique always answers my questions in a detailed manner so that I can understand. One of the very reasons I never shop elsewhere, the absolute best in the customer service industry!

Ms. Guardado, answered all the questions I asked, and made sure I understood to the best of my knowledge. She explained the increase of my policy and why there was an increase, helped me change some items within my policy. She was very helpful and kind she is very good at her job. She knows how to handle a senior person and their needs!!!

Monique is an absolute legend. She know’s her stuff and worked with me through every need I had. She truly made me feel cared for and valued. Give this woman a raise!

Monique was absolute best!

She helped me find home and auto insurance, was super patient and understanding she’s very profesional and friendly.

Monique help me through the whole process and She even stayed late to help me finish everything I needed.

Monique is very knowledgeable, professional, and one of the the best to work with.

Monique Guardado was very helpful and professional agent. Thank you very much!

Very informative answered all the questions I needed and more information I didn’t know