Jolleen Ruberry is a Personal Insurance Specialist with Inszone Insurance Services. Her career in the insurance sector began in 2011 with the United States Automobile Association (USAA). She prides herself in developing meaningful connections with her clients and having herself readily available to their insurance needs. Jolleen yearns to continue developing her insurance know-how to continue providing her clients with exemplary service.
Jolleen joined Inszone in December 2020 after the merger with Schaefer Insurance Agency.
In her leisure, Jolleen enjoys camping, fishing, and spending time with her family.
5 out of 5 stars (based on 85 reviews)
Jolene is always helpful in getting me the best rate and she always has my best interests in mind.
fast and responsive
James and Caren McCurdy
Jolleen is incredibly responsive and she always knows what is happening with our policies. We really really appreciate her help. We cannot imagine a better insurance agent!!
Jolleen was helpful and returned phone calls and assisted us in getting coverage for our condo. She explained each line item that was included on the policy. Would recommend her services.
She was very helpful on getting me a copy of my policy
Michael E Halla
Jolleen has been very helpful, professional and efficient. I will recommend her to my family, friends and associates. Before Inszone bought the Schaefer Agency, I would pester Peggy with all my annual renewal cost comparison questions and requests. Peggy once told me I was the only person she knew who actually read my policy. Peggy retired, now I get to bug Jolleen. Thanks again.
Jolleen has stayed consistent with the process of dealing with insurance companies to help me cancel one policy and get set up with another one. I appreciate her follow through, and her caring about our needs.
Joleene always returns calls quicky if she is on another call.
She addresses my issues in a professional manner and if she cannot solve a problem immediately, she gets back with answers by phone and or email. She keeps me informed on the progress of solving a problem.
She was a great help on getting the information needed
I agreed to have Jolleen look into a better rate for our auto insurance. She followed through and got back to me. I appreciate how in the midst of a lot of demands on her time, she still did what she said she was going to do.
Jolleen provided friendly and efficient service to me. I had called to remove one vehicle and add a new one for auto coverage. Without being asked, she also looked at our current rate, and seeing that it ran high, she offered to look at other insurers to find a better price. Very nice! Very efficient!
Jolleen is always super responsive and helpful with anything we need. Her exemplary customer service and professionalism are what keeps me with inszone.
Jolleen is on top of all aspects of our insurance needs. Two homes, cars, etc. she has delivered over the top knowledgeable service to our family.
Her clear explanation of detailed terms and shopping for the best policy/carrier annually I believe is what sets her above anyone else we have worked with. Thanks Jolleen!
Had a straightforward transaction. Jolleen was prompt, professional, and fun to work with.
I needed to up grade the coverage on my condominium policy and Jolleen was great to work with. She was very patient and answered all my concerns quickly and efficiently. She is a pleasure to work with.
Vince and Honey Gaydos
Joleen always does a great job for us. She’s attentive and follows through. She really tries to match our needs with the best company available. She is considerate and has a lovely personality. Thanks, Joleen!
Jolleen provided me with outstanding service. Thanks to her, I was able to save on my auto insurance.
Jolleen is great to work with. She explains the details and has been very helpful in helping me understand my insurance needs.
Jolleen was a great communicator and timely in her emails! She found us a way to save money which was awesome. Very thankful she reached out to help us. Highly recommend her.
Jolleen was very helpful with guiding me in the right direction from damage i had from a stolen van that rolled into my fence during a police chase. I appreciate her helping me and getting back to me so promptly. She helped me get to the bottom of my dilemma. Thanks Jolleen!!
Jolleen was really easy to deal with. I was able to add a vehicle on my policy and she had it taken care of right away. Quick and easy with no headaches.
Jolleen Ruberry has worked with us for a year, helping us with our Insurance needs. We appreciate her diligence in staying in touch with us through a House/Home by Murphy Homes. The assistance with coverage for our previous home as a rental has been appreciated, as that became a request. Recently, our automobile needs have also been met. She has been attentive to our changing needs and have provided us with insurance coverage. We thank her most graciously and Inszone Insurance.
Wonderful doing business with Jolleen. She knew exactly what needed to be done and responded quickly to my issue. Professional and caring.I
Jolleen has made my experience getting tiny house insurance a breeze! She is extremely responsive and answers all of my questions with clarity. Wonderful customer service!
Jolleen is outstanding!!!!
You did a great job getting insurance on my new cabin placed quickly…and getting it priced with available discounts. Thanks!
Wonderful lady as all of them are at this branch of Inszone.
Jolleen is a kind lady who knows her profession. She is prompt with my wishes and I feel comfortable working with her on my insurance needs.
Joleen has a professional friendly manner. She answered my inquiry with a prompt and detailed response. Thank you.
Very helpful and professional thank you
Jolleen was personable, professional, and patient with me as I am clueless in the areas of home insurance, escrow, etc. I feel assured going forward & fully informed. Thanks, Jolleen!
Jolleen is the best! She has helped us so much as we navigate being new homeowners and she always answers us within a day. If she doesn’t know an answer to something, she lets us know who she is contacting in order to find out. She always keeps us in the loop and we appreciate her immensely!
Wanted to praise Jolleen for her top notch customer service. She is the reason I am switching insurers. Jolleen made the process quick and easy. She is friendly and professional. Everything you want in you agent.
Romina B de Aragon
I was referred by a friend to Jolene and she was every bit of what my friend said about her. I felt taken care of and she has been so helpful with my needs. She is awesome!
I have been extremely frustrated with the lack of service from my previous Broker but Jolleen has restored my faith! She was very prompt, professional and went out of her way to answer any and all of my questions as well as responding in a timely manner. Dealing with Jolleen today was a pleasure and she put me at ease after a very hectic situation.
Jolleen Ruberry’s initiatives in researching and finding insurance options for me have been outstanding. She takes care of the administrative processes involved in setting up the insurance policies in an organized, well explained, and timely fashion. Jolleen is accessible when needed for questions; she is well spoken, thoughtful, and dedicated to person-to-person contact which, in this world of AI and robots, I appreciate. I would strongly recommend her as an insurance agent.
Jolleen is awesome. Anytime we need her she responds right away and always has time to shop our policies, chat, put in a claim. I always feel like a priority and that we are important ! Great customer service Thank you !!
Jolleen, Answered all my questions about my policy and clarify what my HOA is responsible for. She does a great job anytime I need assistance.
As always, I’m very pleased with the services provided by Joleen. I had a question about not receiving my renewal statements and she answered all my question with a prompt reply.
My insurance had been with the Schaefer Company for many years. After the change in ownership, in January 2022, Jolleen found a better insurer for my needs. As of 3/22/2022 and 3/23/2022, Jolleen worked on an issue with the new insurer immediately, and as of this morning, all is in place. I am grateful for being able to speak with her rather than being shunted off in a telephone tree. I strongly recommend her customer service.
My name is Jeff Huddy and I wanted to pass along what a pleasure it has been working with Jolleen. This is the second time we have required Jolleen’s assistance due to our former home insurer no longer underwriting our mobile home insurance.
Jolleen is knowledgeable in her craft, does her research, and imparts the straight scoop to her customers. This was not an easy transition as there were 3 different insurers, and many variables to consider in this process.
For me there was never a question that we wanted Jolleen, and Inszone Insurance Services to handle this endeavor.
Jolleen is a continuing asset to Inszone. She needs to recognized, and relevantly compensated. Thank you.
Mary Anne and Rob Clagett
My husband talked to Jolleen on 3-15-22 about questions on purchasing a new vehicle and adding it to our auto insurance. She was very helpful with her information. I talked to her on 3-17-22 after we purchased the vehicle to add it to our insurance. She was very personable and professional on the phone and promptly emailed me the new coverage information and the insurance card. Jolleen is wonderful and definitely gets a five-star rating from the Clagetts!!
I’m securing insurance for a cabin being constructed in Teller County. Jolleen has given me great service. I’m very happy that I connected with her for this undertaking.
John L Wing
I have had Jolleen take care of all my insurance needs for several years now and will keep on trusting her in the future. I think she is ( based on a ten scale) 1010 thousand) I really like and her services. Give her a pay raise and apat on the back. She is the best!
Jolleen has been very friendly, helpful and efficient with my home insurance needs, especially since this move occurred at a difficult time for me!
Jolene has always been helpful and pleasant to work with! I trust her to find me the best Insurance plan for me. And that is a very big deal.
I really like working with her.
Jolleen quickly and efficiently took care of our insurance request in a friendly, professional manner. Great customer service!
John R Elwell
Great to work with you Jolleen, thanks for the effort and updates to our policy.
Jolleen was really helpful is getting my home insurance renewal to my mortgage company. She responded immediately and was super nice and gracious in the process. Thanks, Jolleen!
Very kind and responsive to my request.
Absolute excellent service. Professional. Extremely efficient. Wonderful experience. Thank you.
Anytime I have a question or need something, Joleen is very quick to respond and get an answer for me.
What more can you ask than excellent service?
Thank you, Joleene.
Jolleen gets the job done quickly and professionally for me each time I need something.
The Gaydos Family
Jolleen is a great agent! She is always looking out for us and she has taken the time to understand our needs. It’s a relief to have our own agent and we really count on her advice.
Jolleen helped me replace my home and auto policies that were from another company and I was very impressed with how she not only saved me a ton of money but also made sure that my new policies were a much better fit for my situation. She also took the time to answer my many policy questions in a clear and knowledgable way. I feel confident with my new policies for now and the future. I highly recomend Jolleen.
Good fast responsive service
Jolleen contacted me and informed me of savings available that I was not aware of. I’m impressed.
I have been with the Schaefer Agency for nearly 10 years. Over the last handful of years, my personal insurance was on cruise control and I had not interacted with Schaefer until I got a call … out of the blue … from Jolleen in September 2020. Not only did she call to introduce herself, but she had proactively researched my file and offered a new insurance carrier who could literally cut my auto premiums in half, and reduce my homeowners. One year later, Jolleen has saved me over $6,000 in insurance premiums. Jolleen truly delivers 5-star service at an uncommonly high level vs the norm. Her professional, and dare I say personal, sphere are lucky as hell to have her.
Jolleen was great and did everything she promised. Great customer service!!!
GIVE JOLLEEN A RAISE! SHE’S A KEEPER!
Jolleen is awesome, she helped me with a previous issue that she didn’t have to, thank you so much for being a great person!
My insurance premiums were about to go up a lot and I hadn’t noticed. Joleen did and alerted me to it – and, found me a much more affordable alternative. Thanks!
Joleen has been very helpful in handling my renewal process including marketing the coverage to determine cost effectiveness and appropriate coverage levels. She communicates well and follows through on getting answers to questions. Joleen is knowledgeable and is an asset to Inszone and her clients.
Lora L Brown
We are so happy with Jolene!! She always takes care of us right away and the business we have. I have never had any trouble getting ahold of her, she answers our questions handles whatever we throw at her. Thank you !!
Jolleen is fantastic! I really appreciate her can-do attitude and eye for detail!
Jolleen has been awesome everytime I call. She solved all my issues and some.
Jolleen was so wonderful and easy to work with! She took great care of me and she takes great care of my clients making sure we all get the coverage that is right for us with the best price!
Joleen was a big help getting me the information I needed. Very friendly and helpful
My first contact with Jolleen yesterday was excellent. I was very impressed with the service that I received from her. Thanks Jolleen.
When my homeowner’s and auto policies were getting close to coming due I contacted Jolleen about checking for improved rates. She found an approx $1800/year total reduction for the same coverage through another company. And she did this prior to actually being able to talk to her based only on voice mail.
Jolleen has been exceptional in her handling of our homeowners insurance business. She’s had the answers I’ve needed when I’ve needed them & I appreciate her personal attention to these matters as well.
I was a customer of the previous insurance company and had no idea what the service would be like with InsZone Insurance. I called Jolleen out of the blue and asked her for a recommendation of a carrier. I would have been happy with a name and number that I would work myself, but Jolleen did all the bush-beating, found me a carrier with a fantastic premium (less than 1/3 of the previous premium) and cinched the whole deal – in less than 48 hours.
Jolleen handled my auto insurance policy modification skillfully and with cheerful professionalism. Thank you for your help, Jolleen!
Killeen provide very good service! Thank you!
I’ve worked with insurance specialists from this company for several years and everyone has been a pleasure to work with, including Jolleen who I’m just recently meeting. She provided excellent, quick and accurate answers to my questions, and I look forward to working with her in the future. Great Job!!!
Jolleen is always there for me when I need her and is a pleasure to work with.
Joelle was very quick & responsive to my requests. Excellent customer service!!
Thank you Joelle!
She was professional, caring, knowledgeable, careful, and prompt.
I called Jolleen Ruberry to change my car insurance and she was extremely helpful and responded quickly to setting up a new insurance policy for my new car and sending the information that I needed for confirmation immediately.
The experience was more than satisfactory and I appreciate Jolleen’s assistance.
I gave Jolleen multiple quotes for different properties. She got right on the in the order of most important to least & got them all done in a timely manner!
Very quick and professional.
Jolleen worked very quickly and was very professional.
How rare and refreshing my total experience was with Jolleen. From first contact to Home Application, she was inciteful, responsive, and prepared to take whatever steps necessary to assist. She was honest and professional, a true benefit to not only her present and future customers, but Inszone Insurance as well. Thanks Jolleen
Jolleen was very helpful and got a policy that was very reasonable and covered properly. I would recommend based on this and the quick response I got from her. Thanks for the help.
My experience with Jollene has always been nothing but professional. She has always been extremely helpful and will go above and beyond. She is an asset to this company!
Dianne M Gidley
Jolleen is a pleasure to work with! She knows her business and is anxious to help. She is very professional. She is an exception in todays world.