Trevor Smith

Trevor was attentive to my concerns about finding new Home/Auto coverage and always responded in a timely fashion through the process.

I sometimes got transferred to Trevor when my agent in my Northern area was too busy to help with our insurance needs. He is always professional, courteous and efficient in processing our insurance and handling our questions. His customer service is a major reason we are staying with your company.

Trevor is a paragon of customer service. I had to take care of a property whose owner passed. The future of the property was uncertain with respect to inheritance and sale. Trevor took care of me monthly over 9 months– reaching out to make sure the coverage did not lapse, taking various forms of payment as the trust administration process changed what sources I could use to pay premiums and always being ready to assist and explain as the policies approached time for renewal or cancellation. On the rare occasions that Trevor did not answer the phone in person, he got back to me very, very promptly. I never had to worry about a problem arising because I could get his help in time. Just superb service!

Professional and attends to customer needs. Polite, friendly, and responds to customer request for information. With many insurers leaving California, works with you to get you the best deal with other insurance companies that are available. Thank you Trevor.

A very polite and honest young man. I would prefer to stay with him.

Called today to get help transiting from an independent agent that has retired and to make changes on our policy as my husband just passed away. Trevor was very helpful, he made it easy, explained everything and was was to talk with. I look forward to working with him in the future.

Trevor was very responsive to my many questions. If he had to call me back with an answer he always did so right away. inszone is very fortunate to have him as an employee and I’m fortunate that he is handling my account.

Trevor was most responsive, and patient with my many questions.

I appreciate his timely replies and complete answers.

Exceptional service and knowledge!

Trevor goes above and beyond in his role as an insurance agent. He looks into all avenues to find me the best coverage to protect my assets at the best price possible. You know you have a great agent when he reaches out to you prior to your insurance renewing and tells you he quoted another insurance company and found a lower premium for the year. Thank you Trevor for all of your help and time you have spent working with me on my insurance needs. I will continue to refer my friends and family your way.

Excellent Service . A True Pro at what you do. Thanks

Thank you, Trevor, for your excellent service in such a timely manner. You are a huge asset to this company I have never had such good customer service from anyone else! Keep up the good work!!!!!!

Trevor was super friendly and informative. He quickly found me the insurance I needed and took care of everything quickly and efficiently!

Trevor could not be any more helpful. He always returns my calls quickly and always has answers to my questions. I’m very happy that I got to deal with him.

Trevor had assisted me many times in many different vehicles. Each and every time Trevor has provided attentive service in a very timely manner and I could not be more satisfied with his performance and professionalism.

Trevor was extremely professional and very helpful!

I have had nothing but great experience with Trevor. Wonderful customer service. This young man….hands down. He has helped me with so many issues. I just added a new car and as always it was a smooth process. Eazy Peezy. Thank you

I was trying to pay my auto insurance. I had it on auto pay. I am waiting for a new debit card due to fraud. I will call and put it back on auto pay. Thank you for your courtesy. Last month I requested info on Renters Insurance. Still waiting..

Trevor Smith gave me A-1 service! This is an employee that should be appreciated to the fullest! Promote him immediately! God Bless!

Excellent service as always. Always answers my questions in a timely matter.

Trevor is absolutely great! He is professional, courteous, and very knowledgeable. He went out of his way to answer my questions; if he wasn’t sure, he made sure he found out! He is very competent. Thank you, Trevor

Trever was ABSOLUTELY AMAZING..QUICK, KNOWLEDGEABLE, COMPASSIONATE, AND GOES ABOVE AND BEYOND TO MEET CUSTOMERS NEEDS..HES A KEEPER. I HOPE YIU ALL ACKNOWLEDGE HIM.. GREAT WORKERS ARE HARD TO FIND. BECAUSE A LOT OF PEOPLE COULD CARE KESS ANYMORE, AND ARE RIDE..BUT TREVER WAS OUTSTANDING IN HIS CUSTOMER SERVICE..HE DESERVES A HUGE BONUS..PLEASE ACKNOWLEDGE HIM IN ZONE.. THANK YOU KINDLY TREVER

I had spoken to 2 other agents, they were unable to help me adding a newly purchased car

As soon as I talked to Trevor he was able to get everything straightened out and my car is now insured

Within minutes he sent me the temporary card

Cannot tell you how much I appreciate his manner and knowledge

Thank you Trevor!!!

Great work Trevor thank you

Needed a change in my policy and Trevor got it done, quick and professional!

Thank you for taking the time to help me out with this policy. Cancellation endorsement has been signed. I appreciate your attention on this matter and your hard work. Please let your agency know that you are doing a fantastic job and Inszone have my business for so many years. You took your time to call Mercury to figure out the situation and customer service of the year award should go to you. Please let Inszone know that you are a true team player and they have a wonderful employee.

Trevor helped me review both my homeowner’s & auto policies so that I could make an intelligent choice.

It was fine.

Trevor went out of his way to provide great service. I was faced with a very confusing situation and Trevor was able to sort out the tangled mess with a calm and easy manner. I appreciate his competence and diligence.