Jaky Artaza is a Commercial Lines Account Manager at Inszone Insurance Services, joining Inszone in April 2022 after the merger with Caleb Insurance Group. Jaky has been in the commercial insurance space since 2017 and a licensed agent. Prior to joining Inszone, Jaky led Caleb Insurance Agency’s Commercial Accounts Division and worked in all phases of coverage from new accounts to processing renewals and everything in between. With special attention to detail and uncommon tenacity, she strives to make the insurance process as simple and pleasant as possible for her clients.
Jaky has been a resident of Katy, Texas for more than two decades and she is a proud mother of three. On her time off, Jaky enjoys reading, watching documentaries, and watching her kids play sports.
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5.0 out of 5 stars (based on 31 reviews)
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Laura
It was a pleasure working with Jaky. She is professional, knowledgeable and responsive. Very much appreciate her help with our insurance needs.
Danni Zou
QUICK REPONSE AND GOOD SERVICE.
Lois Owen
We put Jaky on a specific book recently and I cannot express how well she has been doing with this book that was a complete mess. Ball Lee had a conversation with his client Aaron Zhu and the client, as well as the producer are very pleased with how Jaky has worked with his account. This account consists of 5 locations, 10 policies, which is a difficult account due to location and the structure of each location. Jaky has shown my team, the producer, and many other clients how great she is with her customer service skills. I would like a special review for her, as she demonstrates and is productive with everything, she is doing to keep clients and producers happy. I am extremely happy and proud to have her on my team!!
Vicky Meluso
Jaky has been terrific, we are glad we are still able to work with her.
Nikolay Nikolov
Exceptional service!
Michelle V
Jaky provided excellence service and respond to our requests quickly!
Mark Bratkiv
It was a pleasure working with Jaky.
Dr BARAKAT
I had a good experience with Jaky
She was very professional and very helpful in resolving my insurance issue
Peter Grahn
Jaky took over our accounts and is doing great. She’s responsive and persistent when needed.
Don Garrity
Needed help and Jaky was very helpful.
Sharlene Momich
Jaky has been very quick and efficient in helping us. She even went above and beyond and submitted a document for us that others would’ve given us to complete
John Schlosser
Great to work with Jaky!
Madeline Jusino
Jaky is very professional and has outstanding customer service skills. She promptly addressed my concerns and followed-up to make sure my specific situation was resolved. Such a pleasure to work with!
Tom Nelson
Had some work with Jaky re a COI that needed to be corrected. Jaky responded quickly and took care of it. Very pleased. Thank you.
Jorge Peng
It’s been great working with Jaky, anytime we need any assistance, she is quick to respond and with a solution to our problem.
ANNE PADINSKE
She sent me an insurance certificate. I needed more info on that certificate and emailed her about it. Within minutes she sent back completed certificate. No one ever responded that fast to me with a Certificate. I thanked her and wanted you to know too. Excellent customer service.
Rocco Campanile
It was a pleasure working with Jaky and I would refer her in the future. I appreciate her hard work.
Patti Kelly
Extremely professional & knowledgeable, Jaky’s follow-through is second to none. I appreciate her easy accessibility; she is a pleasure to work with. Jaky’s exceptional competence gets rave reviews from me!
Victoria Meluso
Jaky is simply terrific! Top notch customer service, always handles any issues quickly, effectively, and always with a smile. We couldn’t be happier having Jaky as our agent. Thank you Jaky for everything!
Amin Amdani
Jaky was very professional and prompt in addressing our requests. Also very accurate.
We want to thank her for the courteous ways she responded
Mark Konzen
Great communication, and informative. Thanks for your help Jaky!
Kate Ober
Jaky is very hard working. She strives to make the process so easy and simple.
Se Kwang Park
Wonderful customer service!
She always makes me happy.
Stacey Walter
Jaky has been super helpful and responsive, I appreciate the work she does for us.
Betsy Nixon
Jaky is truly a incredible!! We are currently working with her in the process of getting general liability and she has made this entire process a breeze.
She is very informative and knowledgeable on all services which is very nice and refreshing! I actually feel like I am working with a real person! Can’t wait to continue working with her! 5 stars all the way!
JASON DEGROOT
Jaky has been great to work with over the years and she has helped our company with all of our insurance needs. We have grown considerably as an organization and she has ensured that all of our insurance needs have been met
I highly recommend her as she provides great customer service!
Marco
Jaky handles all my business Insurnace and she is on top of it! Great customer service!
Sandra Ober-Dori
Gave Very informative and complete information
Sandra Ober-Dori
Gave informative and complete information
Alisha OConnor
Jaky Dobbs was not only very professional but you could tell she knew what she was doing. Jaky took action and got us great rates. I had the best customer service experience. Highly recommended!
John A. Ibarra
To whom it may concern
Jacky Dobbs
Has always answered all my questions from A-Z
Has always help me with my business policy to get renewed with the state of Texas
Always positive and Polite when she speaks to me on the phone
And takes time to explain everything