Nicholas Elsasser

I was provided with great service and knowledge about my account. Thanks

Amazing agent. I love working with him. He is always on top of everything.

I was unable to make my homeowner’s insurance premium payment for my California Fair Plan account via Inszone website, and was referred to Nick. He called and was able to process the payment over the phone, giving me peace of mind. I did not receive the premium notice until 12-22-24, and it was due by 12-31-24. I did not want to mail it and risk it not being received in time. Nick processed the payment, and I had an e-mail confirmation immediately after. I also discussed California’s insurance problems with Nick, and he was sympathetic and told me there could be changes coming to help homeowners in zip codes like mine in the coming year. We live next door to the fire department, have a fire hydrant at the bottom of our driveway, and defenseable space around our home. We hope to receive some relief next year with our premium that went up $1,000 last year, making it difficult for seniors like us who only have Social Security as income. Nick provided excellent customer service.

This is the second time Nick has helped me. I so lucky to have him help me again! He helped me with obtaining an insurance for my mother.

As before, Nick was thorough and efficient in helping and gave me pros and cons in selecting a new policy. He also followed up with me to keep informed and on track with setting up the policy.

I highly recommend Nick to anyone, he is amazing!

He did what he said .Act Quickly. Thx

Had a very pleasant experience.

Impressed with Nicholas’ professionalism – also very polite

You’re fortunate to have such a valuable employee

Everything was prompt and curious work done excellent. Good experience whop to work with in the near future. Thanks

He has always been a joy to work with. He is on target on what I need and always provided me with good customer service. I would recommend him to anyone that needs insurance. I hope that he continues on with this company because he is a good and compassionate worker.

Excellent service!

Nick is always quick to answer my questions and is very patient with me!

Being in a very high wildfire risk area I was cancelled from my insurance. I reached out to several companies to get quotes and was told that it would take week/months for the Ca fair plan to get me a quote. Nick was able to get me a fast quote and a DIC policy for barely more than what I was paying to State Farm previously. He was quick and informative and made the signing process very easy. Highly recommend!

He was very helpful. Nice to work with him.

Not only did Nick resolved my initial need for home owner insurance; he also follow up with car insurance..Thank you for being proactive and not reactive to my financial goals by anticipating my insurance needs. I would highly recommend Nick to my family and friends!!

Nick is very knowledgeable and has great customer service. Very professional. Very happy he is my agent.

Great follow up Very professional

Nick had always called me. Back to help with all my questions very helpful and always very nice . Thank you again Nick

Nick was very patient and knowledgeable. My policy was obtained without any hassle. Nick will be highly recommended to individuals i know. Thanks Nick for your service.

Excellent service. Good follow-up.

I was upset about my Insurance carrier raising my rates so high and was going to quit your firm altogether. But very calmly Nick helped me understand what was going on and I felt like wow, I’m in really good hands here. He Immediately answered my questions and acted right away in my best interest. He called me back when he said he would, which gave me confidence that he actually cared. He acted in my best interest with a new company for my auto and homeowners with all the discounts that I had coming to me without delay. He kept his word about getting back to me. He is not just a good agent but a great agent in my view. I feel like I am the lucky one to have him as an agent. Thank you so much Nick, great job.

Nick gets back to me as soon as there is a payment due, or Missed and give replys back immediately.. as a long time grandfather in your business, this is a welcomed honor.

Nicholas was extremely helpful and knowledgeable. He updated my policy with regard to adding a new vehicle and changing coverage on another vehicle of mine. He was a pleasure to work with. Will ask for him in the future.

Nick has been a pleasure to deal with. He has provided courteous and timely information for my insurance needs.

Nick took care of all my inquiries, billing, and concerns in a very efficient and professional manner.

Excellent customer service!

Nick was fast, efficient and courteous.

He answered all my questions and was a great help!

I spoke with Nicholas today regarding changing to my car insurance. He was very knowledgeable and helped me understand without confusion. Excellent customer service

I have a very good experience with nick his very straight and easy to work with. What a pleasure to know you Nick and we appreciate d you.

Mr. Elsasser was very professional and helpful. He answered all my questions., also sent me the information I needed quickly to my email.

Nick came to my rescue after problems with my Mortgage company paying Nationwide and Kemper since 2020 and then my Kemper getting cancelled this year. He went above and beyond to help get my Kemper taken care of and immediately faxed declaration pages to my mortgage company for me so I can get reimbursed by Nationwide. He has excellent customer service and and is very prompt and professional. Our world need more employees like him. Thank you! Kemper/ Inzone is a great Company!!

Nick made the process of updating my homeowner’s policy seamless! He is extremely professional and friendly — great customer service! He listened, looked information up and then offered solutions. Wish he could be replicated for many other businesses whose staff are not him.

Nicholas is always very professional…When I need something taken care of, he always responds to my emails & phone calls very quickly! His customer service skills are beyond exceptional.

Great agent!! Got back to me with info ASAP!!

He was great

Though he wasn’t our agent, he patiently answered all our questions in a very clear and detailed way.

I just wanted to comment how very helpful Nick has been since I was transferred from my current insurance company.

he is definitely an asset for your company.

Judy

Nick has an infectious personality! He is so knowledgeable with insurance background. I appreciate his professionalism. Surely, he is a great asset to your company. For this, I will make an few referral to my colleagues.

Nick, has been very helpful, patient, always ready to address any questions or concerns .

He is definitely an asset for your company.

Regards

Judy DeVaughn

He got it done!

Had a very good talk with Nick about our insurance needs. Looking forward to working with him in the future.

Excellent customer service, great communication. Nick was very helpful and saved us over $250.00 with a new quote.

Nick was able to reduce my cars insurance by over 100 bucks. I had been looking for quotes myself and wasn’t having any luck and Nick was able to get me multiple quotes the same day. I appreciate the help and have recommended more people to speak with Nick

Great working with a great insurance agent like yourself.. kid. Steven Rober