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Inna Bates

Senior Commercial Lines Account Manager

Inna Drozd - Inszone Insurance Commercial Account Manager Team Lead

Inna Bates is a Senior Commercial Lines Account Manager at Inszone Insurance Services, joining the company in April 2018. As a licensed insurance agent since 2018, Inna consistently delivers exceptional service, specializing in tailored policy recommendations, client relationship management, and effective problem-solving. Her personalized approach and meticulous attention to detail have earned her a stellar reputation as a trusted and compassionate advisor in the industry.

Inna’s ability to connect with people on a deeper level sets her apart, fostering relationships built on trust, transparency, and genuine care. She is passionate about helping others secure peace of mind and thrives on the challenges of creating customized solutions for everyone. Her adaptability and commitment to delivering results make her an invaluable asset to clients and colleagues alike.

Outside of work, Inna embraces her adventurous spirit through hiking, exploring new destinations, and creating cherished memories with her husband and children. Her vibrant personality and creative approach to problem-solving make her naturally gravitate toward, both professionally and personally.

(916) 394-8175

5.0
5.0 out of 5 stars (based on 35 reviews)
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GARY CUCCIA

16 May, 2023

Inna was very helpful, I appreciate her expertise with the renewal of my insurance

Cuccia Construction

Kaytlynn A Powers

19 January, 2023

She helped us so much while our broker was on leave. She responds quickly and she is efficient. Thank you Inna!

ALL HAUL

Carl Yee

7 September, 2022

I had been requesting an address change for years but Inna did it quickly when I requested it of her. I really appreciate her quick and helpful service.

Blue Planet Ink

Tony Montes

17 December, 2021

Inna is a consummate professional!

She’s customer focused and solution oriented.

Bottom-line: I trust her.

Glory Bound Solutions

Sandra Larick

29 June, 2021

I had a problem resulting from a Worker’s Comp audit. Inna worked promptly and efficiently guiding me through the appeal process. As a result, my outstanding balance was reduced by $10,200 bringing the actual cost of my insurance in line with the “quote” I was given by Inszone. She was excellent at keeping me informed of what I needed to do and quick to follow up with me. I truly appreciate her professionalism and her genuine kindness.

Larick Construction, Inc

Steven Dutra

5 March, 2021

Inna ALWAYS give us amazing service. She is fast, knowledgeable, and friendly. As good as it gets!

Big Valley Analytical Inc

Luke Tanner

19 February, 2021

Inna brought my faith back into the business . She has been fantastic. She is on it and reminds me when I drop the ball. Highly recommend her personally.

Hood River Naturals/ Gorge Grown

Michael Nguyen

4 January, 2021

Inna is an expert in this Insurance service business. She made everything clear and convenient and she responded quickly to all my requests that produced a lot of comfort to customers. I am very pleased and happy to work with her!

Capstone Realty Investments,

Steve Wallis

16 July, 2020

There is a reason Inna has a 5-star overall rating – she is outstanding. She worked VERY hard finding a policy for me and I really appreciate it.

Harvard Heights Investements, LLC

Lori Kai

10 June, 2020

Great service and speedy response! Thank you Inna!

VHHC

Leah Routon

10 June, 2020

Inna is amazing! She is extremely professional and always goes above and beyond to answer all of our questions promptly and thoroughly! We couldn’t be happier with the amazing customer service we receive!

American Leak Detection Stockton/Modesto

Isabel Garrett Chief Operations Officer

17 April, 2020

I had the pleasure of working with Ms. Inna Drozd, who helped me write a new policy for General Liability coverage. Her ability to understand the dynamics of our company helped us move through a second year policy with her team. She is efficient, knowledgeable and well versed. She is definitely a bright star on the Inszone team!

Antioch LLC

Sue Payne

20 December, 2019

Inna is amazing, knowledgable, eager to help and very loving while she does her job. She goes out of her way to address my needs. She’s personal and professional at the same time. She takes the time to explain things when I’m confused about an issue. I’m grateful to have her as an agent.

The Joy of Cleaning

Brian Gutierrez

22 November, 2019

Inna is great. She has been helpful every step of the way and gone above and beyond too many times to count. I would highly recommend her to anyone as she is helpful, knowledgeable, and always willing to get you what you need.

Omega Lathing and Plastering

Kiel Handy

30 October, 2019

Inna has gone above and beyond in taking care of my needs. She finds me the best quotes, secures the best policies for me with known carriers. She is always available when I call for whatever it may be. I highly recommend her services!!!

The Hybrid Room

William Ramirez

20 September, 2019

Inna has great customer service, and has been a pleasure to work with.

Dash Low Voltage

Dan Braiman

18 September, 2019

Inna worked quickly to obtain a COI for my company so that we could participate in an event requiring liability insurance coverage with numerous additional insureds. We faced a tight deadline to provide the COI and I greatly appreciated Inna’s efforts to provide the COI in time.

Anonymous

Sharene Davis-Beames

18 September, 2019

Inna was very friendly and called back as promised.

She seemed to be very knowledgeable about her job.

J and D Transport, LLC

Sue F Payne

6 September, 2019

Inna has patiently taken care of all my needs. She takes the time to explain every aspect of what we’re working on. She’s very personal and professional, at the same time. She always gets right back to me and takes care of everything right away. I couldn’t ask for a more perfect person to handle my business.

The Joy of Cleaning

Nick Dorado

16 August, 2019

I highly recommend Inna she is very knowledgable very profesional and quick to solve your insurance needs Thank you for such a great job!

Titan Constructor Engineering

Andrey

7 August, 2019

Inna was extremely knowledgable and detailed in our conversations. She got me the most competitive business auto quote, and I look forward to working with her in the future.

Porter Roofing

Kate Smart

28 June, 2019

Inna was extremely friendly and efficient. My issue was taken care of in a matter of minutes. Thank you

Clearwater Pools

Kristina D

21 June, 2019

I recommend this insurance company for all of your insurance needs. When I work with one of the agent’s Inna, she is always helpful and informative.

Anonymous

Joseph

20 June, 2019

Inna was very helpful in explaining different coverage types and was able to answer any question I had. I recommend Inszone because they are quick to help and find the best rates. She’s awesome!!

Anonymous

Saysha

20 June, 2019

Inna is great to work with. Super friendly and fast at getting your renewal done. She is quick to response and is always a pleasure to work with.

Giovanni's LLC

Jason

20 June, 2019

Inna helped me with the best customer support I have ever received. I am glad I came here instead of anywhere else! I hope everyone chooses this place instead of others since they will strive to make you happy.

Jason

Andrew

24 May, 2019

Inna is extremely helpful and highly responsive. She is always able to help us accomplish whatever we are looking to do, under any time constraints. She makes changes to our policies quickly and easily, allowing us to operate our business fluidly, without interruption.

Thank you Inna!!

The Bjork Group

Kathleen Dutra

28 March, 2019

We have multiple policies that Inna has been helping us with, as we transition to a new business name. She repeatedly went above and beyond to help us, especially with our Worker’s Comp coverage. I can’t thank her enough for making the phone calls on our behalf and sorting out all the issues. This has allowed us to stay focused on other important business at our company.

Sequoia Analytical Labs

Steven Dutra

22 March, 2019

Just wanted to give some praise to Inna Drozd. She provides us with excellent service. She is always responsive and answers all our question amazingly fast. She always takes the time to research and get the answers we need to make smart decisions about our somewhat complicated insurance needs. Thanks Inna!

Big Valley Analytical Inc.

Ha Nguyen

19 March, 2019

Inszone Insurance is one of the best insurance company. Inszone is one of the best because they have people like Inna Drozd, my Account Manager. Inna guided me through every single steps on paperworks to get all documents done. She swiftly returns calls and helps me with issues that I do not understand. Thanks Inna and Inszone. I will refer you anytime I have a chance.

Anonymous

George S. Testament

19 March, 2019

Inna was a pleasure to work with and handled all challenges in a proficient, professional manner. I would and will recommend her and Inszone Insurance to any who ask for such information or have Insurance needs. Thank you Inna so much!

Testament Floors, Inc

Terri Hooper

7 February, 2019

We love working with Inzone and tell everyone to use them if they want to save money. Inna has been great and always gets back to us right away if we have any questions. First rate service!

CCC Pool Services, Inc.

Nicole

30 January, 2019

Always a breeze working with Inna and Inszone Insurance!

SBC Management

DeeAnn Summers

22 January, 2019

We are a very small business and having an issue with our workman’s comp insurance (costs). Inna exhibited great patience with me in my frustration. She took a good amount of time to explain to me how workman’s comp insurance is actually factored and how it can actually be used. Relevant information that likely would have assisted previously but will be useful as we grow. This is precisely what I want out of an agency, good input so I can protect our business and yet control the costs.

All Star Pool Service

Max Sarokin

7 November, 2018

I am really thankful to the team of Inszone Insurance Services Inc, especially Inna Drozd. She found the best rates and conditions for my Liability Insurance and Workmen’s Comp. Its easy to reach her any time, NO HOLD on the phone, no delays, no wrong information and etc. She keeps me updated all the time which is so convenient. Upscale customer service she provides makes everything understandable and clear. I would recommend this company to the businesses who what to have the one of the best Insurance Agencies.

Windows Avenue, Inc.
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