Erika Flores is a Personal Insurance Specialist at Inszone Insurance Services, joining the company in February 2023 after the merger with Agape Insurance Services. She started her insurance career in the year 2003. Through her strong work ethic, she quickly developed her skill set and therefore grew a loyal client base. She believes that keeping your client first and consistently providing a high level of customer service was a core principle that led to such immediate success. She is also fluent in Spanish, which allows her to assist Spanish-speaking clients with their insurance needs.
Erika believes her ability to communicate and empathize with individuals will allow her to have a successful career at Inszone. Her primary goal is to build relationships with her customers and is dedicated to not just fulfilling her clients’ insurance needs but also providing them with options to ensure that their investments and assets are properly protected in the event of an emergency.
In her time off, she enjoys spending time with her family, kayaking, cooking, and trying new foods.
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5.0 out of 5 stars (based on 18 reviews)
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Norma
I had a concern on my policy and like always, Erika helped me and was able to assist with no hesitations. ( very professional). Erika has been really helpful, she makes sure she explains everything very thoroughly. She has Always been very mindful & careful of providing us with the best options there is for our pockets. She takes her job very seriously but at the same time, sees you as a friend and not just another policyholder. Erika has Always gone above and beyond making sure that we ( the customer) are happy & satisfied. I will highly recommend Erika Flores and her expertise , no questions asked. Thank you again for helping me with my policy, you made my day!!!.
Arthur Harris
Very verypatient NICE tone voice . Helpful in all areas regarding insurance information.
Magali Mohammad
Erika,
is always very professional and fast to answer all my questions or concerns.
Thank you Erika
Kevin R Sanislo
Erika was assigned to my policy in 2024. I have made some changes to my policy this year and I have had several questions. Erika has provided excellent, prompt, curtious, extremely thorough customer service. She has provided customer service beyond my expectations. Thank you Erica. Its a pleasure working with you!
Marcia Arias
I honestly cannot recall a time when I’ve experienced the utmost and absolute most exceptional customer service than that of being assisted by Erika! With her years of experience, knowledge, and exceptional customer service aptitude, this amazing young lady goes above and beyond to always insure that she leaves a very favorable lasting customer service impression! She exudes the kind of kindness, warmth, sincerity, helpfulness, and professionalism that just doesn’t exist today, or is a very rare find. She is most definitely the standard of excellence and greatest asset of this company!
Mary Estrada
Erika always responds to my emails timely, professionally and with sufficient knowledge. We really appreciate her great assistance. Thank you Erika!!!
Jon Pierce
Erika is always great. In addition to being a genuinely nice person she always has top customer service skills. Erika is at the top for any insurance people I have dealt with in the past.
Marcia Arias
Erika sets the standard of excellence like no other! She’s been assisting us with our insurance needs since the early 2000’s. Always the consummate professional with the kindest of helpful nature. Erika always leaves a lasting impression. Amazing wonderful person in every respect. So great full for her. She’s a gem!
Marisela Dowling
Erika has been my agent since I can remember she is always on top of my insurance and always looking out for what’s best for me. Erika girls beyond and does more than expected because of her I am reinstated into another insurance quickly before they expired me my reason I am with the insurance company is because of Erika and I have referred people to Agape because of her service. Finally we can let you guys know what she is doing she’s an awesome and loyal most of all patient thank you Erika Flores.
Catalina Pasillas
Erika was really awesome thank you.
Maria Esqueda-Corona
Erika is an amazing professional, who takes her time to make sure that her clients are 100% satisfied. She has assisted me many times with my auto insurance needs. She is definitely a tremendous asset to your company. I look forward to continuing my loyalty with your company mainly because of her exceptional experience and professionalism.
Luanne
Erika was extremely helpful in getting my coverage re-instated. She has excellent customer service skills, is very knowledgeable and goes above and beyond to meet my needs!
Milagrosa P. Quila
very professional, prompt and knowledgeable.
She’s somebody you can rely to help you in all your insurance needs.
Virginia Moores
Erika was very helpful and patient with me which I really appreciate since I am a senior widow. I will continue with Agape because of her personal attention and kindness she shows me. God Bless her.
Cher Hagaman -Anderson
Erika always helps me with everything
she’s so nice I would just be lost without this kind of customer service.
When I was with AAA, it was very difficult to talk to anybody. Erika always answers me within 24 hours. This makes the broker experience far superior..
Cutberto Ordonez
Erica is very helpful, nice, and very knowledgeable thank you for your help.
David F Villarreal
my wife and I are so pleased with Erika in assisting us manage our auto insurance needs. She is kind and patient to answer all my questions that come up. She is a woman of her word in doing all the necessary follow-up to insure the transition of changing from one insurance company to another goes smoothly. Keep up the good work Erika!
Arnold Jones
Excellent work she why I stay here