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Monika Torrez

Senior Commercial Lines Account Manager

Monika Torrez - Inszone Insurance Commercial Lines Account Manager

Monika Torrez is a Senior Commercial Lines Account Manager with Inszone Insurance Services. Since starting in 2010, Monika has accumulated over a decade’s worth of knowledge from experience in the insurance sector. Monika finds delight in aiding her customers decide on the coverage that best suits their insurance needs and having her clients leave better informed of their insurance.

Monika Torrez joined Inszone in December 2020 after the merger with Schaefer Insurance Agency.

719-633-2642

5.0
Rated 5 out of 5
5 out of 5 stars (based on 51 reviews)
Excellent100%
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Sandra Herrera

Rated 5 out of 5
27 September, 2023

I will like to thanks Monika for her wonderful job.

Golden State Carpentry Construction Inc

Douglas Brown

Rated 5 out of 5
20 September, 2023

Inzone is great. Monica is fantastic and was able to give me exceptional service.

Brown mechanical services

Kathi Dunmore

Rated 5 out of 5
19 September, 2023

Always a great experience with Monika and I know I’m not always the easiest to work with and she’s been very helpful getting me through some frustrating times.

GSJ Construction Company Inc

David Starnes

Rated 5 out of 5
30 August, 2023

Wonderful job done quick and right the first time. Enjoyed working with her. Keep up the good work thank you.

Handyman Dave

Gabriel Robles

Rated 5 out of 5
29 August, 2023

Fast response, helps with any questions

Robles Welding

Joe Canales

Rated 5 out of 5
22 August, 2023

I am always pleased!!! Thank you

JGC CONCRETE INC

Douglas Brown

Rated 5 out of 5
27 June, 2023

Great service

Brown Mechanical Services

Eddie

Rated 5 out of 5
9 June, 2023

Monica is amazing shes very helpful im a new buisness owner and shes help me every step of the way. Shes still helping me ..thank u Monica

1 honest plumber

Joe canales

Rated 5 out of 5
3 May, 2023

Monika, is very professional I appreciate what she and the in one team does for me. Thank you very much!

JGCConcrete Inc

jorge juarez

Rated 5 out of 5
3 May, 2023

Monika Torres is excellent service manager every time I call or email her she is there for me and resolve all my problems and give me advice and recommendations how I can improve my business

I recommend her to any one who wants to purchase insurance

AV Billiards Service

Eric Borders

Rated 5 out of 5
28 April, 2023

Very attentive and always really quick to get back to me when I have questions or concerns.

Borders Painting

Megan D'Antonio

Rated 5 out of 5
1 February, 2023

Monika has provided our small family owned & operated business with EXCELLENT service! She is prompt and efficient. I appreciate her attention to detail. She is professional, and friendly. She has saved us money by shopping around for other carriers, and that means a lot to us! You have a gem of an agent in Monika!

VIP Mobile Screens

ROBIN GOETHALS

Rated 5 out of 5
13 January, 2023

Monika Torrez is the most wonderful agent I have ever come across. If I was able to give her 20 stars I would.

Monika has gone above & beyond her job duties to help me. My husband is an electrician and I get to handle all the office work. There are so many things in owning your own business that I was never aware of. Thanks to

Monika’s help, I have been able to make sure our business is well taken care of. She is very knowledgeable in her job. She takes the time with you to make sure you understand what you are getting as far as coverage. I was explaining our situation about our auto insurance & she explained to me what I was missing with the company we had insurance through. If it wasn’t for Monika I would of been renewing our auto insurance & not have the coverage we needed to have. Monika you are our ANGEL & we can’t begin to THANK YOU enough for all the help you have given us. Sincerely, Robin Goethals/Goethals Electric

GOETHALS ELECTRIC

Amanda Filiatrault

Rated 5 out of 5
9 December, 2022

Even with my husband horrible driver record she is doing everything she can to help us find the perfect policy for us. Amazing customer service always. Been a long time customer and she is always there to help.

Na

Victor kalenyuk

Rated 5 out of 5
6 December, 2022

I never have problem or whenever I have a problem you guys always manage to fix it or send the paperwork immediately really like working with you.

A 1 doors

Grace

Rated 5 out of 5
30 November, 2022

Monika and Akilino are awesome, always prompt to help and solve our problems!!! Love this agency 🙂

SSB Homes

Eddie

Rated 5 out of 5
29 September, 2022

Monika is great her and Acalino are the best there great at what they do thank u for all your help

1 honest plumber

junior alamilla

Rated 5 out of 5
24 August, 2022

thanks for providing us with liability insurance for our company

All Structural Steel inc

Richelle Konshak

Rated 5 out of 5
18 August, 2022

Monica is consistently friendly, helpful, knowledgeable and keeps her word. If she says it will be today or tomorrow or next week. It is exactly that! She makes me feel safe in my choices after she gives me my options for best coverage. I feel like she is MY agent working for my best interest. Thanks Monica!

homeowner

Elizabeth D

Rated 5 out of 5
26 July, 2022

Always gives great customer service.

Coast 2 Coast Preservations

Katie Turner

Rated 5 out of 5
5 July, 2022

Monica has been very helpful during our renewal period for our GL and WC policies. I would definitely recommend her to anyone.

Jean Paul Bringuier

Jennifer Pineda

Rated 5 out of 5
12 May, 2022

Monika is awesome. Very helpful and very quick to respond.

East Of Bay Plastering, Inc.

Brett Taylor

Rated 5 out of 5
27 April, 2022

Very professional.very fast response to policy.friendly.

Taylor painting &stainllc

Batya Amit

Rated 5 out of 5
21 April, 2022

Monika is smart, responsive, patient and pleasant. Every confusing aspect of our audit is promptly clarified. She responds within minutes. She is a gift to me and to Inszone. She gives Inszone a good name. Please don’t ever take her away from me!!!

Home Window Repairs

Bernard

Rated 5 out of 5
7 April, 2022

Monika always goes above and beyond for me and my company, she is prompt in on time and make sure all my insurance and Workmen’s Comp. is taken care of without me having to ask. I would highly recommend monika and Inzone insurance to anyone that is a contractor

Blue sky energy solutions

Rosa Murva

Rated 5 out of 5
15 February, 2022

Monika is very helpful in answering all of our questions on our policies. We will even be switching our auto policy due to Monika willingness to provide excellent customer service.

Vine Electric Inc

Vikki L James

Rated 5 out of 5
17 January, 2022

I requested updated Certificates of Insurance for one of our vendors. The response was very prompt. Most of the time, my requests to other insurers come back with errors and omissions. These Certificates seem to be in perfect order. Kudos to Monika!

Cal-American.com

Summer Swope

Rated 5 out of 5
12 January, 2022

Monika is a pleasure to work with. Extremely helpful and patient with me as she teaches me exactly how all of the insurance works.

Grade Break General EngineeringLLC

Richelle Konshak

Rated 5 out of 5
10 December, 2021

OMG! Monika spent soooo much time on the phone helping me understand everything!!!! Then, I bet, she spent a lot more time looking for the best policies for me. AND found one that fits my needs perfectly. Monika returned calls when she said she would. She was very patient and reassuring with my million questions. She was very knowledgeable about WHY things had to be the way they were. She stayed positive even when I was whining about a requirement for payment. Monika made helpful suggestions for better coverage and why she thought they would fit my needs. After every phone call I felt nurtured and heard. Quit a gift in an account manager! Thanks Monika for all the time you gave me. XXXOOO

personal

Lisa Best

Rated 5 out of 5
6 December, 2021

Monika is always quick to respond to any questions or changes. Thank you for all of your help!

Hanson Drywall

Melanie S Sais

Rated 5 out of 5
6 December, 2021

Thank you Monika for your professionalism and speedy service!! Excellent work!

Roadrunner Pilot Car

John A. Martinez

Rated 5 out of 5
22 November, 2021

Monika did a terrific job getting our policies established / transferred to INSZONE from our former carrier. I am eternally grateful for the professional and timely steps she took to ensure our coverages did not lapse. Thank you so very much, Monika! Sincerely, John.

BEST PRICED MOVING AND STORAGE CO, INC.

John Martinez

Rated 5 out of 5
21 November, 2021

Monika did an excellent job servicing our account. She worked diligently to facilitate the timely procurement and or transfer of each of our policies so we would not experience a lapse of coverage, with any single policy. I couldn’t have asked for a more professional individual and timely approach to handling the change-over from my previous carrier. Thank you so much, Monika for your superior efforts! John.

Best Priced Moving and Storage Co., Inc.

FLORE

Rated 5 out of 5
19 November, 2021

Our experience with Monica has been excellent. She is professional, always finding the best options for the needs of our company. She is very helpful and It is a pleasure to work with Monica!

Creative Cooling Technologies

Tim

Rated 5 out of 5
18 November, 2021

Monica is great!!!

mcmaster iron

Cherokee

Rated 5 out of 5
3 November, 2021

Monika is always consistent with keeping in touch about our insurance (home and auto). She makes sure we know what coverage we have, and when/why things are changing. I also appreciate that she lets us know what the limits of our insurance are and how we could make it more comprehensive – but without pressuring us. We bought our first home last year and I feel good about our insurance coverage because of her!

Healing Balance Bodywork

Tim

Rated 5 out of 5
15 October, 2021

Great service.

Downs Equipment Rentals

Edward D. Frushour

Rated 5 out of 5
16 September, 2021

Ms. Torrez has been very helpful and patient with us while trying to obtain a new policy for our Post. She has been accessible and cooperative.

Miller-Kitto American Legion Post 25

Melanie S Sais

Rated 5 out of 5
29 July, 2021

Monika is a God send! She is always helpful and has provided our company with prompt and efficient service. Her level of professionalism is outstanding. Thank you Monika!!

Roadrunner Pilot Car

Mark Harmon

Rated 5 out of 5
28 July, 2021

Monika has been great to work with. She has been able to take care of everything we needed.

ACF All Coat Finishing, Inc.

Derek Vallo

Rated 5 out of 5
7 July, 2021

Great response time to our requests and questions, what more can you ask for? Thank you!

Colorado Lending Source

Joe Goode

Rated 5 out of 5
30 June, 2021

Monika is always easy to work with, she gets back to me when information is needed. She is great to work with on our insurance requirements.

Owner

David Almstead

Rated 5 out of 5
8 June, 2021

I found myself in a state of panic being required to present insurance before beginning a contract. I was able to acquire this insurance in a very pain free manner thanks to Monika assisting me with my policy.

Trees of Life CO

Mike Schooler

Rated 5 out of 5
27 April, 2021

Monica is always helpful , and any documents that I need she responds immediately and takes care of any requested that I may have..

MJS Services

Janie Mierkey

Rated 5 out of 5
12 April, 2021

Monika is the BEST!!! Always gets the Insurance Certificates to me in a

very timely basis! Much appreciated.

Mod Squad, Inc

Jeff Snyder

Rated 5 out of 5
1 April, 2021

Well done

N/A

Kevin Scranton

Rated 5 out of 5
31 March, 2021

Monika does a wonderful job and keeps me well informed. Thank you very much for all your help and professionalism.

Inszone

Lee Busey

Rated 5 out of 5
23 March, 2021

Monica got me the bill and COI in good time so I could get this darn file off my desk. Thank you, Monica 🙂

WEINBERG & ASSOCIATES

Cheyenne T

Rated 5 out of 5
3 March, 2021

Monika, was very attentive from the moment we got on the phone! She made sure I was very happy with my auto policy before we completed the whole process. She definitely knows what she’s doing, and she is great at it! (:

N/A

Tracy Gillette

Rated 5 out of 5
3 March, 2021

Monika is always reliable to get ahold of!! She always help me process my payment each month with no problems. Simply just efficient with her work. And always takes the time to explain anything if I have a question!! She’s my all time favorite agent at this location!!!

Car insurance

Jeff Vest

Rated 5 out of 5
19 February, 2021

Monika is the best. She is always on top of everything. Very professional and courteous.

RPIntegrity
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