Shaunna Gage

Commercial Lines Account Manager

Shaunna Gage - Inszone Insurance Commercial Lines Account Manager

Shaunna Gage is a Commercial Lines Account Manager at Inszone Insurance Services. An insurance veteran with Certified Insurance Service Representative (CISR) designation, her working experience in the insurance industry goes back to 2002. Initially a receptionist, Shaunna was quickly promoted to Customer Service Representative specializing in Commercial Lines after only a year. Shaunna was trained by professional underwriters and account managers who showed her the ropes of the complex world of insurance.

Shaunna prides herself in implementing CSR training protocols that are still used today in the previous agency she worked for. She has been privileged to train talented CSRs during this time and firmly believes in the importance of “paying it forward” in helping to train a new generation of great CSRs.

Shaunna has volunteered at numerous non-profit organizations such as the Fund-Raising Committee for Habitat for Humanity in Northern Michigan, and helping to institute community gardens to help feed the homeless in Utah.

On her time off, Shaunna enjoys reading Agatha Christie’s books and doting on her four children and three grandsons. She also loves hand crafts such as knitting, crocheting, cross-stitching and making Ukrainian eggs.


Rated 5 out of 5
5 out of 5 stars (based on 2 reviews)
Very good0%

Bruce Rolie

Rated 5 out of 5
30 August, 2022

Shaunna is always extra helpful, especially when I need to inquire about a different kind of coverage that we never needed before.
Her attitude is always positive and cheerful. She is a pleasure to work with.

Glass Images & Creations, Inc.

Bruce Rolie

Rated 5 out of 5
13 June, 2022

A couple days ago one of our general contractor customers asked us to fill out a Bid Form for a Contractor Controlled Insurance Policy. It as a new form and even the example they sent was not too clear.
Some of the information needed would have to come from Shaunna so I forwarded the email and attached documents to Shaunna for help.
It was something Shaunna had not seen before either so we discussed it.
She went several steps above and beyond by contacting the contractor’s accountant for an explanation and help with filling out the documents.
Throughout the process, Shaunna had a superior attitude and friendly demeanor.
I would give 5 stars or 10 out of 10.

Glass Images & Creations, Inc.
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