Trinidad Radillo

Trinidad was awesome as always. She has helped me in the past and is always friendly, helpful and professional. Thank you!

Trina was very nice, and helpful. I would recommend her to everyone!

I’m pleased with our call! Thank you so much!
Trinidad was welcoming, and very informative pretty much gave me the breakdown and basic example for me to understand my coverages. I didn’t know much about Renters insurance but now I can say I feel confident and secure with my policy.

Trinidad answers all me questions and is available when I need her. Thank you so much!

Excellent

Ms. Radillo has consistently been extremely helpful with our multi-car, multi-policies question and/or problems. Ms. Radillo takes the time to explain the differences in coverages while researching to ensure she is giving us correct information along with the best prices. I am a high-strung person that it takes an exceptional personality to be able to keep me calm when I might, otherwise, panic. Ms. Radillo has never made me feel pressed for time or stupid if I don’t understand on the first try. Her sense of humor has helped me to feel as ease. I would highly recommend, and have, Ms. Radillo to family and friends with confidence that they would receive the same quality of service as I have had the honor to receive. Thank you, Ms. Radillo for all your hard work. Sincerely, Clarrisa A. Powell

Trinidad was very helpful in explaining our options and ultimately landing all of our insurance policies. Thank you!

She was very helpful

I would like to take this to express my sincere, and most heartfelt, Thank You to Ms. Trinidad Radillo. Ms. Radillo has been my
agent for at least 10 years, I believe. During that time Ms. Radillo has to deal with my anxiety issues when it comes to my mortgage companies for my 1st and 2nd mortgages. This is a very entailed scenerio in dealing with my H.O.A. for flood insurance, my mortgage companies and my own ignorance on how all this is supposed to work together.
To relieve my anxiety as much as Ms. Radillo could, she took on the thankless task of calling and dealing with them in the past. This time, though, I purchased flood insurance myself to satisfy the mortgage companies and asked if she could get it to them. Of course Ms. Radillo did so, after walking me through flood insurance options, set it up with the 1st mortgage and did a 4-way conversation with customer service and the insurance dept. of the 1st mortgage, myself and Ms. Radillo. Ms. Radillo, very patiently, allowed her phone to be tied for an hour (give or take a few minutes) while everything got straightened out and I, finally, had a solution to my flood insurance problem.
If Ms. Radillo had not done so I may still be in tears while struggling to get through to somebody who could explain to me what was needed. I had tried 5 times in the last 2 days to reach someone at the mortgage company and never once succeeded. I am a 100% disabled vet with nervous anxiety being the primary problem, with a few others. This has crippled me, at times, to the point of tears and exasperation. Ms. Radillo has relieved me of a great deal of emotional stress and tears with her willingness to be of help. I owe her a debt of gratitude.

It was a great pleasure speaking to Trinidad, she really knows what she’s doing and has superb customer service skills. Thank you for all your help, I would definitely recommend your services…thanks and keep up the good work 🙂

Trinidad’s approach is warm and friendly, although I’ve received other offers to group auto + home, it was simply her warmth and organic conversation that made me call her back. Since then, she’s helped with billing questions and gave sound advice on handling confusing credits (due to the mortgage company). I will remain with Mercury because of the service received by Tabitha

Trinidad is awesome, she totally understood what I need and helped me get it,she is very helpful and patient. I enjoyed talking with her.

Trinidad is Great! She saved me a bunch. She is simply the best! Thank you Trinidad.

It was very educational and save me a lot of money. Great experience.

She is awesome really nice service and I’m a happy customer. She took the time to explain different plans and I got exactly what I wanted.. Thank you, Trinidad!

Trinidad was very helpful and nice. In the past she has helped me with insurance for another car. She took the time to explain to me what I needed to know that’s why I’m here today with her and I’m happy with my plan and her service overall… Thank you Trinidad you are awesome…

My experience at Gateway with Mrs. Trinidad was great she gone through every possible Insurance to serve us and give us the best insurance for our needs.
I would highly recommend other people to her in the future!

Trinidad Radillo is a lifesaver! She helped me acquire my Home and Vehicle insurance, giving me an outstanding rate. She was very genuine and patient, went over a lot of different options with my wife and i, making the whole process very smooth for us. Thank you Trinidad and Inszone Insurance!!

Trinidad is always quick to respond and communicates well. Thanks for all you do. I appreciate it

I want to commend the expertise and exceptional customer service provided to me by Trinidad. When I received last year‘s renewal information my insurance had increased $1300 for the exact same coverage. I met with her several times and not only did she provide me numerous scenarios, but ultimately saved me money. Her honesty and demeanor is commendable and she took time to answer my many, many questions. I would highly recommend her as your provider for insurance.