Commercial Lines Account Manager
I had an urgent request from a client to get some additional insurance on our COI. Rachel was a trooper the entire process and kept me up to date from start to finish. I am so blessed to have Rachel as my insurance guru and feel very appreciative and safe in her hands!! Great job Rachel
Rachel goes out of her way to provide excellent customer service. Appreciate all her help!!
Rachel was a wonderful help to us and carefully and thoughtfully helped us put together some paperwork we needed. Thank you for all of your patience and help!
Robert L Scott
Rachel responded to my request and answered all questions and concerns and quickly provided the quotes for the additional coverage. I can now worry about something other than insurance. Knowing that Rachel will quickly and correctly take care of any insurance issues.
Always helpful and patient .
Rachel has always been very consistent and quick in her work. She is always on top of her work, and gets us on task. We are lucky to have her.
Thank you Rachel for all your help and always there to answer my questions
Alejandro Cintora Morales
Rachel is amazing she helped me a lot with all my questions and replied back all my emails really quick basically she helped me a lot with everything I needed.
Rachel located a new policy for our organization when it looked like nothing would be available. She remained focused on our needs and sought out a very competitive policy at a lower rate than we had been paying. Very pleased.
Always has a pleasant attitude and is very responsive to questions and inquiries regarding your insurance needs. A pleasure to work with!
Rachel is wonderful at taking care of her customers. Whenever I need help or have questions regarding my policy she is right there to help.
Thank you. Great job
Thank you Racheal, for your outstanding effort, your patients and cooperation to to meet our insurance needs.
What a blessing it is to have you handle and represent our company.
Duarte Electrical Solutions Inc
Always very helpful whenever I need something!
Rachel has been fantastic to deal with! Courteous, prompt, knowledgeable and professional. Very much appreciated!
She has always been thorough, patient and friendly.
Rachel took alot of time with me working on getting us the right worker’s comp policy. She was always available to answer my many questions & assist me through the entire process. She is a true gem & a great asset to your company.
Rachel took care of my policy in a timely manner, she answered all of my questions and helped me to understand the changes I had to do for my policy. Rachel is so kind, patient, and professional!
We’re a handful of a commercial account
Rachel handles us with awesome perfection
Rachel has been instrumental in helping us with the renewal of our policy, and with issuance of the myriad of Certificates we need for our work. Good job Rachel and thanks for your timely respones to our requests.
Rachel provided great customer service and answered all my questions quickly and made me feel secured and covered thank you
Thank you for taking care of my insurance concerns. Great customer Service.
We found ourselves in an urgent situation after being notified management of our service location was being replaced by a Global Company with increased insurance coverage expectations and other vendor qualifying documents. The increased limits and addional coverage meant providing an updated COI almost immediately. I believe when you respond to a new customer, you only have one chance to make a first impression which sets the tone for your future business relationship. I was overwhelmed with the named additional insured requirements especially after learnining our Business Auto Policy required a change too. We’re just and old Mom and Pop service with an AOL address still (: and easily confused. Rachel, our little insurance Angel, really instilled calm and confidence in us with her assurance that she would handle all the changes and expidite a COI WHICH SHE DID!!! So, Rachel made an AWESOME First Time Impression on us which will last a lifetime…which for us aging seniors, could be tomorrow haha