Elizabeth Roeper is a Senior Personal Insurance Specialist at Inszone Insurance Services. A customer service and sales expert for over 17 years, Liz has been with Inszone since August 2019. She prides herself in finding creative solutions, helping her clients find the best combination of coverage and price to meet their unique needs. She brings a wealth of knowledge and when combined with her genuine care for each customer, Liz will more than exceed your expectations.
Liz has been a resident of Arizona for decades, bettering communities like Sierra Vista, Flagstaff and currently as a Prescott Valley resident for 6 years and counting.
On her time off, Elizabeth loves hiking with her dog, camping with family, and kayaking.
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5.0 out of 5 stars (based on 228 reviews)
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Mark Smith
Elizabeth was thorough and polite and professional. While her rates were slightly higher than an online agency , her policy was much better with better coverage and extras. Working with Elizabeth was a pleasant experience and we’ll use her for our Mexican insurance in the future.
Arthur Sagman
Excellent in every way!!! Liz is a professional who is pleasant and easy to talk to, thorough, and very helpful! She made the experience of purchasing a policy better than expected, and I feel very comfortable with my decision.
Tom & Sylvia Fuentes
Elizabeth is always very helpful with whatever it is that you need. We didn’t receive the ID for our auto’s and she was gracious enough to forward an email so that we would have the proper ID in case we are stopped by law enforcement.
Thank you Elizabeth.
Janice Rollins
Elizabeth is great, Progressive Billing Dept., not so much. Every issue I have had with my auto pay or policy she has handled quickly and efficiently. Excellent job Liz.
Kari Krumlauf
This is a wonderful start to the weekend. Thank you so much for all your help and assistance. It’s so comforting to have such great professionals on your side! I am grateful and appreciate you both!
Dale & Judy Strickland
Elizabeth is an excellent and outstanding professional. Her prompt responses to our concerns or questions is commendable. She is a credit to Inszone and the companies represented.
Lou Flores
I can see why Elizabeth has such high ratings, very informative and pleasant to speak with. Companies need more employees like her. Elizabeth thanks for your help.
Wil Cantrell
Excellent service, Elizabeth is GREAT.
Karen Scherpenberg
Elizabeth has displayed a kindness and a dedication to finding us the best policies to meet our needs .. thank you
Lupe O
Great service, always quick at responding and helping¡
Kari Krumlauf
Liz was fast and friendly for a last second change my mortgage lender requested. All of my interactions doing business via email have been thorough and professional. Liz is knowledgable in her products and looks for what is best for your personal needs. Highly recommend Liz!
SEYMOUR REICHLIN
Elizabeth was lovely to talk to, came right to the point, was direct and helpful in every way–a real asset to your business.
Linda McMahon
We were frustrated trying to send photos to Safeco. I tried the app and it would not work. I talked to Safeco tech service and she was able to help me get an account set up but unable to get the app to work to send photos for our claim. We were so frustrated because nothing was working and we spent time 2 days trying to “do as the email” said.
So, I went on line to find a Safeco agent local to us. I read about Elizabeth Roeper and with no appointment, we physically showed up at her office. She was kind, calming, reassuring and went above and beyond to help us. We had found out our agent was located in Phoenix and we desperately needed a face to face agent. Elizabeth became our Safeco rescuer. She gathered our information and found a way to send the photos to the Safeco website by email. Without her help we would not have been able to send the photos to get our established claim in motion. I understand that companies believe the way to go is all technology and distant agents. But for me at 76, this is not my learned skill, I hate it, it causes such anxiety and stress that a phone talk cannot resolve. Elizabeth welcomed us, and offered to help on the spot and she will gain no compensation for her efforts. She was a Blessing to us today and I only wish somehow people who are unable to navigate through the insurance technical ways could find her. She is the ultimate in customer service and we aren’t even her customers.
Lewis Krause
Liz has been helping me for years now. She is professional and fun to interact with. You are lucky to have her in your arsenal.
Anne Dalton
Elizabeth understood what I needed right away and responded quickly with a copy of my home insurance policy.
Charlotte Fowler
Elizabeth was very helpful. I will use you again. Very knowledgeable I’m so grateful for her!. She helped me understand the process of looking for Insurance on a modular home!!!
Wil Cantrell
ALWAYS get great service from Elizabeth. We feel safe in her hands.
Debra Costa
What a blessing Liz You were beyond helpful. Thank you so much
Eli Weilenmann
Every time my wife and I cal, Liz goes above and beyond to help us. So nice calling and having someone who knows us and takes care of us
Crystal M. Deane
Liz has always been on top of the complications involving my policy.
I appreciate her so very deeply.
Clayton Wade
Liz is pleasant, quick and efficient
Debra Thada
Elizabeth is so easy to work with and very flexible with communicating at certain times. She’s always gone far above whatever my question is. 85°.
Cathy L Roberts
Elizabeth always provides quick turnaround and goes beyond expectations in her approach to customer service
Dorothy Wood
Liz had always helped us with any insurance questions. She takes time and makes sure your questions are always answered and if she does not know the answer finds it for you. If you call her she gets back to you right away. Very personable . We love our agent and, your company has a keeper!!
Lynn Watson
Liz has such a great attitude and is quick to get me all the information I need! She goes above and beyond as I know I’m not her only customer! I appreciate her! She is an asset!
Debra Thada
Elizabeth has been exceptionally helpful. And a joy to work with.
Debra Thada
Liz has been very helpful and extremely professional.
I can see why she is a senior account specialist.
She is very easy to talk to.
ronald Allen
Liz is the best always fast and great service 10 star ron Allen
Joanne DeStefano
Request fulfilled within a few hours. The service couldn’t have been better.
Dan Shapiro
Very professional and courteous!
Ronald Allen
Liz is the BEST. Excellent in her job, and very friendly
Elie Amoun
Always Excellent Service From Elizabeth Roeper !
Dave T
Excellent service – As Always-
Brenda Diffin
We needed a new policy since our former insurer could no longer cover
our dwelling. Being out of state and out of touch with the area, we felt at a loss. We were given Elizabeth’s name as a possible contact and she came through in the best way possible!! We are so grateful for her!!
Crystal M. Deane
Liz, you’re the best♥️
Gisele Klemann
Prompt and excellent response to my request. Thank you!
Harry Kit
Elizabeth is just GREAT | No more needs to be said…
Lyn Johnson
Have worked successfully with Elizabeth for four years. She is an excellent communicator!! For me, that’s the key.
Michael Christensen
Wonderful service, quick and complete. Couldn’t have gone any better. Thanks so much Elizabeth.
Angie Stamy
Excellent service. Thank you for helping me with my homeowners insurance.
Angie stamy
Sigrid Ekrut
Liz is supper helpful and saved me a lot of money on my Homeowners insurance! I am very grateful for the superb service! Many thanks 🙂
Ruth L Haldeman
I was terrified, but somehow you helped me again.
Thank you so much.
Excellent service
Veneus Mello
Excellent service ! Thank you for the updates and providing my quotes
Jack Seehorn
Once again Liz has given service above and beyond. She is a RockStar!!
JANE Ballard
She is always ready and willing. GREAT service.
Walt filby
All good
Patrick Ford
Excellent
Patricia T Phelan
Liz was very friendly, knowledgeable and helpful, and explained what I needed to know!
Martin Varela
Awesome experience dealing with Liz Roeper!
Personable, prompt and well informed. A real Pro!
Mark Greene
Liz did a great job of taking care of my evidence of insurance on a timely basis & very quickly . I called and left a message for Liz regarding my insurance renewal. Then, I sent her an email with all the details she needed. Mark Greene, Florence, AZ.
Charles Grayson Newell
Extremely professional, a please to work with. Answered all my questions and found me the best deal . Thank you Charles
Marsha Dashney
As always, Liz is efficient, professional and easy to talk with. She’s been assisting me with insurance for 7 years now and always the upmost quality customer service.
Thank you Liz.
Stephen Buckert
Excellent service. Thank-you Liz.
Carolyn Adams Pinion
I am very pleased with Elizabeth. She is thorough and very professional. She has my best interests in her business transactions.
Jack Seehorn
Liz is #1 in my book.
Penney Peters
Helped me determine if my claim was actually filed and provided contact information. Great service.
lily tista
great
Antoinette Belmonte
Looking for good service to get new policy. I got lucky and got Elizabeth on the phone.
She made it easy!
Dan Shapiro
Very knowledgeable and patient
Sam Mathias
From the very first day we went through Elizabeth for our insurance we have felt so comfortable. She is so kind and professional..
Carolyn Adams Pinion
Liz is always willing to find the best policy for my needs. I appreciate that.
Jeraldine Cole
Elizabeth Promptly sent information I needed to do so. I returned the documents, signed, and again, she quickly responded , acknowledging receipt.
William Morrison
She is always on the ball and quick to resolve your issues.
Ken Graham
Elizabeth shopped for less expensive insurance after a premium increase, discovered that other companies may not inure because of alleged flood plain problems but persevered and aske current company to rerate . The company did and there was a substantial reduction.
kirk lawson
I was helped to deal with my Wells Fargo bank escrow account
Crystal M Deane
Liz was very pleasant and made me feel comfortable about switchinng my insurance policy.
Thank you.
David Peyton
Elizabeth did an exultant job taking care of my problem. My payment was returned by the post office as “Not deliverable as addresses”. I emailed a picture of the envelope and she removed the late fee and process my credit card to make the payment. Great job!
Diana Gould
Liz was very helpful in getting proof of insurance for my credit union. My name hadn’t been added on the declaration page and she went above and beyond to get that corrected so the credit union would refund charges going back 2 years. She stayed on top of it until it was completed, super customer service.
Jack Seehorn
Liz has always gone above and beyond to take care of my insurance needs. I have thrown her a few curve balls over the years and she continues to knock it out of the park.
Mark Greene
I think Liz has done a great job of jumping in to assist me in getting this issue with my lien holder address straightened out. She didn’t cause the problem but has helped clear it up. Thank you Liz.
Judy Brown
Very friendly and very responsive
Dale Strickland
Liz responds promptly to phone calls, makes every effort to provide a solution and explanation, and always acts in a professional manner.
Larry Kurth
Liz is always speedy and reliable
Maurus Bachmeier
Quick response response.
ron allen
Great insurance insurance agent, and person ron allen
Neil Smith
Very satisfied with everything Liz does for me she is very competent and thorough with her handling of my policies.
Thomas W Fuentes
Excellent service.
Nancy Hutten
Liz was great, answered my questions and processed my payment quickly. Very pleasant to work with. Thank you Liz
Joan Berger
The only complaint I have is that she didn’t call me back when she said she would. She did explain why,
but I would have appreciated at least an email. She did take care of what I needed done. This is our first
transaction with her and seems very pleasant and willing to help.
Dale Strickland
Liz is a true professional, responds to our questions and requests promptly, and treats us like friends or family. She is the primary reason we do business with inszone.
Tom Kokezas
Made changes to my policies, and all Is good
Patrick flynn
Responsive friendly and helpful
Rob and Georgina Lowe
Liz Roeper has always been very responsive to our requests!
Aaron Cayton
Superior service.
Dale Strickland
Liz provides prompt and professional service for our insurance needs. She is outstanding in my opinion.
Michael b Raissen
excellent customer care from LIZ.
very help full and willing to advise whats best.
true asset to the company
Jeraldine Cole
I I wanted to “shop” my auto insurance at this renewal; Liz helped me. She was VERY patient and professional in helping me.
Arturo Sandoval
Like always great service.
Gisele Klemann
Excellent service and great follow-up to my inquiry. I am very pleased.
Jay Sevoian
Outstanding service as always
Nicole Jacobson
Liz went above and beyond from our first call. She spent time with me reviewing all the the options and things to keep in mind when getting ready for our teenage son to drive. She checked on multiple cars, got different quotes from other places. She was patient, kind and attentive. First time I have ever felt like my insurance agent actually cared! So grateful to have met her and work with her!
Alice M Owens
Elizabeth was very courteous, professional and helpful with answering my questions and making changes on my policy.
Her help was very much appreciated. Thank you to Elizabeth for your excellent service.
Jim B Hayes
Elizabeth Roper provided excellent service throughout the policy renewal process. She kept me updated and solved the issue in a timely manner. She acted professionally and was very courteous during our conversations.
Paul Mckeighan
Good. Job
Debbie Freauf
Elizabeth saved me soooo much money on my auto ins. and I was so grateful, being on a very fixed income!!! She is a pleasure to work with and explains everything! I am blessed to have her as my insurance “Angel” !!! 🙂
Katelyn Schwartz
I can’t thank Elizabeth enough, she truly makes everything about insurance easy. Responds very quick and answers all questions. She knows her stuff. I would 10/10 recommend her to everyone. Thank you!
Barbara Evans
Efficient, professional yet personable, responsive and knowledgeable.
Gary Morris
Very efficient employee of your company.
Abie Coronado
Liz is great to work with. She is easy to get ahold of and her response time is quick. She is always friendly and I appreciate the time she spends answering any questions I have.
Mark Greene
We were in a rush to get the rental insurance to our leasing company and found out that we didn’t have much time. She jumped right on it and got this taken care of and then about two hours. Excellent and professional.