Tessa Russell
Senior Commercial Lines Account Manager
Tessa Russell is a Senior Commercial Lines Account Manager at Inszone Insurance Services, joining the company in July 2025. She started out as a receptionist straight out of high school and quickly decided to get licensed and begin working in the professional field for Commercial Lines. She has worked for a few years as a Customer Service Representative and in 2020 began working as an Account Manager. With 12+ years of experience in the insurance industry, Tessa has come from a generalist background and had a wide variety of clients, specializing in contractors. She has acquired a CISR Elite designation through Alliance Risk & Education and is looking forward to growing in the Architect & Engineer field. Tessa has taken a few years of and enjoys American Sign Language.
Tessa believes open communication with clients presents the best customer service. She is passionate about bringing knowledge to insureds regarding their scope of work and making sure they are covered in all that they do in their day-to-day operations. Her goal is to ensure her clients know she is there for them with any questions they may have. She lives by the philosophy that honesty is the best policy and if she doesn’t have the answer, she will find it. She is excited to grow her expertise in a specific field of work.
In her free time, Tessa spends time at kids’ sports or working out on her farm with four kids, cows, pigs, ducks, and chickens, there isn’t much time for anything else in the day. If she does have any spare quiet time, she enjoys hiking or reading.
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