Patty Cicogni

Patty not only delivered on the scheduled topic (EPIC) but also provided insight that has helped me with information organization, processing efficiency, and a few tech tricks! She assisted beyond the request in a very kind and uplifting manner. Thank you, Patty, for sharing your time and talents with me!

Patty was such a kick when she was here in April. She was concise and very knowledgeable, and I love her pointer! Thank you so much for your understanding and patience. You are definitely a ROCK STAR!!!!

Patty is by far one of the best trainers I have ever had. She was our trainer initially when we were acquired in April 2024 and reviewing with her this week, I have learned so much more!! She is so knowledgeable and awesome!! Thank you so much for all you do!!

Patty 100% knows her way around EPIC and brings all the fun when she comes to train in person. We appreciate her being available for all of our questions and concerns and she really knows how to explain the process in ways that everyone can understand.

Patti is a rockstar! Thank you for all your assistance today.

Excellent training! Patty is knowledgeable, engaging, and super patient. From small questions to bigger, more complex situations, she is happy to assist and make sure we succeed!

Patty, thanks so much for your help!!

Patty’s knowledge and patience were much appreciated throughout this week of training. She broke things down in a way that made it easy to understand and was always available for any questions that came up in between training sessions. Thank you, Patty, you really were a pleasure to work with!

Patty’s training this week was excellent! She was patient, professional and knowledgeable in everything that came up. She is truly a pro and such a pleasure to work with. Thank you so very much, Patty,!

I am truly grateful for Patty!! Her level of expertise has made my transition easy peasy! She is not only knowledgeable, but witty, funny and the ability to clearly explain complex concepts, create engaging training materials, and foster a positive learning environment, she went above and beyond to deliver exceptional training sessions with clear explanations. She has a strong understanding of the material and helped me adapts to different learning styles. Patty also provided ongoing support and constructive feedback.

Patty creates a comfortable and encouraging atmosphere where you feel confident asking questions and seeking clarification!

She is top notch!

With a Texas ankle!

Patty was excellent with her training! Her knowledge was a great with how overwhelming the info can be!

Thank you, Patty, for all your help!

Patty’s expertise was evident on our first day of training. She is patient and knew the questions I would have even before I asked! She even created step-by-step screenshot instructions that I could use going forward as reference. Her cheer and sense of humor made the experience fun. Thank you, Patty!

The session with Patty today was excellent. She is very knowledgeable and skilled in communicating complex information. She understood how all this new information/procedures/etc. can be rather overwhelming for new folks (and especially producers that spend most of their time working with clients, not computers).

Great training meeting

Great training in RNCAs thank you

Patty’s CL Renewal’s (RNCA) Best Practices was beyond belief phenomenal! Well articulated, crystal clear, and managed to touch all the key topics within a quick hour. Excellent Job Patty! I was captivated every step of the way 😉

YOU ARE AWESOME every single day!!! I am just stunned at how much you rock. There are some people that are All Stars. YOUARE THE MVP!

I don’t know where to start. Patty hands down was one of the best trainers I have ever delt with. She knows her stuff inside and out. She is down to earth and made me feel like I have known her for many years. Thank you, Patty for all your help.

Patty was so personable and made the whole experience a lot easier than I anticipated. She has a lot of patience and wisdom. Patty is able to work in high demand mode throughout the day carrying a warm personality and fun energy to be around.

Patty has a talent for inspiring and motivating others through her knowledge, training and experience.

This quality has been useful in significantly enhancing team performance and driving successful outcomes. It was a pleasure having Patty here at our office during this merger and we would love to have her return anytime.

There aren’t enough stars available!

Patty is a wonderful teacher, very patient, very knowledgeable and sweet. 10 stars if you had.

I had an excellent!! 100% experience with Patty when she was training me in the Capitola office, she is a very good trainer and explains things in a good way. I was able to obtain good references and continued to help me when every I call her or send her email through teams, outlook and by phone. Excellent services on customer service with our clients and also with employees. thank you Patty. She also has a very good understanding with the IN zone and particle polices, of the insurance roll along with the computer system.

Patty was such a blessing to our entire Team. She was patient, knowledgeable and genuinely had our best interests in mind. She shows compassion and is great at explaining the why. Thank you, Patty, for all that you have done and all that you will continue to be. I appreciate you!

Patty,

Thank you for all the time you spent in our office and on teams making sure we are on track. We appreciate you!

Patty C. was our trainer when we were acquired, and she was just absolutely fantastic! We are not the easiest bunch to work with (questions, concerns, etc.) and Patty did not ever lose patience with us through the entire week she was with us! Her patience level is beyond amazing, she is friendly, funny and very helpful. I appreciated her honesty and reassurance through this transition! She should absolutely be commended on her knowledge of the system and processes and she did a great job all around! Wish we could have had more time with her! 10 out of 10!

Patty is phenomenal. She is dedicated, reliable and does her job well. She is an excellent trainer and mentor.

Patty is the best trainer we could have asked for. She is kind, patient and understanding. It was a pleasure working with her and we will miss having her in our office.

Patty was such an amazing asset to our team while in our office for training. She was great at balancing time between everyone and sitting down with each person one-on-one for help. Patty became quick friends with everyone here and was so knowledgeable about Inszone practices on Epic and we already miss her dearly.

Patty is the best! Well structured , knowledgeable and passionate on what she does. Explained everything in detail. Learnt a lot in the week she got to train me. Thank you Patty!!

Patty’s passion, drive and patience is evident in her training skills! She assisted me and my team in our very early days of transition with a smile on her face!

Thank you, Patty

During the transition for the merge to Inszone, Patty has been key to my learning and training. She has helped our team tremendously with such grace and patience. I appreciate everything she has done for us and taking such care to help us to succeed and learn the new system and procedures.

Patty helped a lot with the transition into EPIC; setting up system display, shortcuts, create activities into EPIC and give us a better understanding of the use of the back office support. Thank you for your training and advise.

Patty was such a great help to our office during and after transitioning. She was patient, friendly, knowledgeable and able to help us with all the barriers we faced. The whole training team has been so helpful!

Patty has made this acquisition so wonderful! She’s definitely a ROCKSTAR!! So patient and explains everything so clearly.

Thank you again Patty for everything not only for our laughs but your TRICKS!!!

I have worked with Patty on several occasions. Patty gives practical advice, shows shortcuts and tricks within the system. She quickly assessed my needs for acquisition; She cleaned out and organized my system in a way that makes sense for the workflow. Her training with offered explanations, examples, attachments and training material will be invaluable. She always responds quickly with solutions. She does this with a professional and fun nature that I appreciated and connected with. I look forward to working with her in the future.

Thank goodness we had her for training. She made our transition into the Inszone system and procedures more manageable. Having the time with her on-site was extremely valuable to our future success with Inzones. She is professional, fun, and passionate about the company, which I found infectious.

Patty has made this acquisition process such a breeze. She is the best!

Patty makes my life so much easier. For the things (insurance) that I do not know, I already know who should I go to, Patty of course! She’s like a walking insurance Encyclopedia, she knows everything! Processes and stuff! I want you to know your efforts are noticed and very much appreciated, Patty! You’re a 10!

Patty is the most patient person I’ve ever met. I am so thankful for all the help she provided. Patty is a 10 out of 10!

Patty was extremely efficient and provided quick results!

Had a requirement to add additional insurance coverages and Patty did that all with ease and in time. She was thoroughly professional and at the same time really helpful and put me at ease and got the things done in time with great follow up. Would highly recommend her for any commercial business needs.

Patty Cicogni has always given or gotten me any and all information I needed . She has always had helpful advice and been knowledgeable to help me make the proper decisions that I needed for my company Patty Cicogni is a definite asset to any company who is fortunate to have an able to except her on their team

Thank you Patty you’re amazing as always

It took a little while but we got this issue resolved thank you much Patty. They had me billing at the wrong wage level group for worker’s comp. She got this taken care ofIt took a little while but we got this issue resolved thank you much Patty. They had me billing at the wrong wage level group for worker’s comp. She got this taken care of

Patty Cicogni and her co-worker Lilly were extremely professional in assisting me with an overlook policy payment due to a mail pick-up problem on our end. Their patience, effectiveness, and expertise helped us avoid contract termination directing and assisting with a speedy payment on their very easy website portal in a timely manner to avoid policy interruption or cancellation. Thank You. Wil Stevens

Patty is awesome! She had all the information I requested and followed up to make sure I received it. All within about 15 minutes.

Excellent….very helpful all the way!

Excellent in all areas!

Patty has always done an excellent job and let me to information that I needed that I didn’t even know I needed when I needed it. She is an exemplary example of a great employee who knows her job well and is the best at customer service

Patty is a pleasure to work with, any time we have needs with our commercial insurance policies!

She always keeps us up to speed with all changes and renewals. Any time we need to make any adjustments she takes great care of us!

We are in the Cannabis Business. Being a new legal business it can be challenging putting together the correct package to remain in compliance. Patty is our go to person with regard to our insurance needs. I highly recommend Patty and Inszone.

Patty worked diligently to find a renewal policy for my mixed use property. She always kept me informed as to where she was in the process. It has been a pleasure to work with her.

Pattie cicogni provided Fast Excellent Customer Service!

It was a pleasure doing business with her!

Excellent assistance

I am thrilled to have met Patty and she made the process so easy and that resulted in having me leave my other broker. She was proactive and assertive and together we got the job done

Prompt response & Detailed Explaination

It makes complete sense that Patty won employee of the year. She is incredible.

Patty has consistently gone above and beyond our expectations. Thank you for all your help!!!

Great follow-up and responded to every question really well

Patty has been an immense help throughout my entire experience with her. From breaking down explanations as simply as possible, to taking my calls out of the blue, and being calm & reassuring. Going above & beyond to ensure that our needs were taken care of.

Once again, Patty and Joe hit it out of the park. Patty found a policy which saves me $1000 with equal terms. And she is always cheerful and pleasant on the phone. It is a pleasure to do business with Patty and Joe!

Patti is a pleasure to work with. Extremely responsive and very detailed when sending out information requested. Thank you Patty!

Good job!

The whole team at InZone are amazing, they have allowed us the ability to concentrate on the very important parts of our business, while Patty and Joe make sure we are protected. InZone is an extension of our company and we trust them with all our insurance needs and more. Patty insures we stay up to date with all of our policies and needs. I could not give a higher recommendation to this company and to Patty.

Patty is very responsive and helpful.

Patty is gracious, responsive, and very helpful. She knows her stuff and goes out of her way to make it work for you. I could not ask for better service. I hope to continue working with her for years to come.

Patty was amazing and extremely helpful during the entire process for our business. She went above and beyond helping us get the best policy for our company. She went above and beyond and her knowledge was very impressive.

Thank you so much Patty Cicogni

– Don’t Take My Crayons Inc.

Patty was efficient and thorough in her work. She showed great intelligence in her attention to my problems, and in finding the solutions. Her written work was spot-on. Furthermore, Patty was warm and professional at the same time. She was/is outstanding. I hope that she gets the recognition she deserves.

I am a new small business owner and really appreciated the customer service I received from Inszone to get the General Liability and Professional Liability Insurance I needed.

Thank you to Patty Cicogni and Zack Weiberger.

She is simply awesome! Whenever we have a Rush/Urgent request she is right there to get it done! Even if not an emergency she is always prompt,! Very friendly, courteous, professional & definitely a huge asset to your organization!

Patty is always the prompt and very courteous.

Her professionalism and knowledge is outstanding.

I would recommend her highly

I totally value the professional attitude and knowledge that Patty has of this business. I have worked with her over the years and she has always come through for me in whatever the need for insurance for any project that I may be working on. Her tenacity and sense of

priority has never changed and is the reason that I have referred her and your company to other companies to use for insurance.

I will always use Patty and Inzone until I retire…….

Excellent and efficient service.