Senior Commercial Lines Account Manager
Customer service was excellent
Laurie has been our agent for several years now and is awesome to work with. I have stayed with Laurie because I have confidence in her overall knowledge on insurance. I can always count on her to take care of my insurance needs and be able to answer all of my questions. I enjoy her professional and personable manner. Laurie is a real gem.
always always take 100% care of us one of the best insurance agencies and agents I’ve ever dealt with
Laurie Graves is the best ins agent I have ever dealt with. She makes me feel as tho she genuinely cares.
Laurie goes above and beyond !
Very attentive to all our needs.
Best agent we have ever had
Laurie is awesome! She provides excellent customer service and gets things done quickly! Thank you for all your help, Laurie. You are a Rock Star to the insurance world!
Laurie was wonderful! She handled my concerns and answered my questions in a friendly knowledgeable manner. I felt completely taken care of.
Laurie, you always provide fast service for us. thank you.
Laurie, has been helping me with my companies insurance needs for several years. She makes it easy with her knowledge and expert advise, we have learned we can depend on Laurie Graves.
Jack C Simon
Laurie G. Is always helpful and gets back to me of I have an issue, she’s great , she makes me feel like I’m not bugin her, super nice lady. To deal with.
Laurie Graves has always been attentive to our company needs. Always responsive in a timely manner. Highly recommend Laurie and inszone Insurance Services. A++ service.
Laurie has helped. Paul’s trees with excellent customer service for over 15years.
Laurie always takes such good care of our needs, is extremely responsive, and us always trying to find us the best insurance rates possible!
Laurie is so helpful and knowledgeable, always has all the answers! Thank you, Laurie for all that you do for Truline!
Laurie is a rock star in customer service. Given that, urbn leaf insurance and risk management needs are extremely dynamic and demanding she proven to be creative and innovative with her insurance knowledge to get the job done.
I highly recommend Laurie because she is exceptionally professional and friendly with me as a client. Thank you, Laurie!!
Laurie is the most attentive agent we’ve ever worked with. She’s very responsive to both calls and emails. She’s very educated on all the different policies our company needs and keeps us up to date on the ever changing guidelines. I would highly recommend Laurie to anyone needing an agent that always goes the extra mile.
Laurie has been such a helpful agent for our company. She is incredibly responsive to both email and phone calls, and Laurie has been very adaptable to our ever changing insurance needs. Laurie has also been very informative when we have questions and she is always willing to help! I would highly recommend Laurie, and we are so happy to be working with her.
we have just started doing business with Laura and so far she exceeds my expectations…she has handled every request quickly! Love it!
Laurie has been taking care of all our insurance needs for over 10 years. She is efficient, friendly and always has her customers best interest at heart. She is hands down the best broker in Sacramento and I would highly recommend her to anyone. Thank you Laurie for always taking care of us.
We have been in the commercial plumbing business since 1997 and through the years we have never had an experience and relationship as good as the one we have with Laurie and Inszone. THANK YOU ALL for your hard work and care in making our business run more smoothly.
Laurie has been our account manager since 2017. She manages 3 accounts for our company. She has been a crucial support to our business functioning over that time. We have had many time sensitive issues where we needed Laurie’s help and she always works hard to help us, and always in a timely fashion. We are lucky to have her. I highly recommend her to everyone.
She is very VERY helpful and nice.
Exceptional customer service, you go above and beyond what the member expects, you take that extra step to make us feel that you understand what we are going through and you want this to be the best experience. Thank you for all your help and always doing your all best to get what we need..
Laurie is our absolute go to! She is always pleasant, always professional, and is always prompt in her response. She consistently delivers anything we request flawlessly and promptly and we couldn’t ask for a better Rep.
Laurie is what you would hope to get when your trying to get things resolved . She calls to remind you, she follows through when your needing her help. I wish there were a Laurie Graves at the DMV or the doctor’s office. A pleasure to work with . Thank you!
Been doing business with Laurie for a long time. She is always friendly and pleasant.
Very knowledgeable and gets answers right away. Wish I can give her more stars. Very happy with the customer service!
Laurie has been a great resource for our companies insurance needs. We have worked with Laurie and Inzone for over 5 years. She is always on top of things with quick responses to our policy inquires and changes. We may be difficult at times and she definitely earns our business each time.
Amazing service! Our business requires specialized service and Laurie is always there to go the extra mile. She is wonderful to work with and a kind person.
Always courteous, very knowledgeable, and just a phone call away. Would definitely recommend.
We were referred by another contractor regarding Laurie Graves. Laurie has gone above and beyond an agent’s regular services. Laurie is an extra knowledgeable, friendly, and easy to talk to. Laurie explains all details of the policy and what everything means. She works beyond what and 8-5 agent does. Laurie is a one in a million and as long as Laurie is our agent, we will not look elsewhere for insurance. She is amazing!
Laurie is an absolute pleasure to work with and I couldn’t be more happy with her customer service. She’s friendly, quick and so understanding when we are in a bind. 5 stars isn’t even enough for her!
Excellent communication and services. Laurie always follows up with us for all our needs.
Excellent customer service EVERY TIME!
Margaret Mary Goulart
Laurie is always on-the-spot responsive to our needs. Whether for a quote, to add or delete a driver or vehicle, Laurie ensures timely processing. She is always personable, kind, proficient and professional. I highly recommend Laurie to anyone looking for the best of the best!! Thank You Laurie for all you do, all you have done, and all you will do with all my future adds/deletes/questions. You’re truly the best.
Laurie is awesome! She is so helpful and patient with me and all my questions. Thanks for all your help!
Our company has been working with Inszone and Laurie, specifically, for the past couple years. She is always available whenever we need help and incredibly dedicated to providing exceptional service for us. We feel that she always has our best interest in mind and goes to bat for us when dealing with issues that arise. Laurie and the entire Inszone team are great!
Always a pleasure to work with!
Laurie is fantastic. I have had nothing but excellent service with her. We have three commercial accounts with Inszone and are very satisfied. Thank you!
We have been working with Laurie Graves for many years now. She is very efficient and a pleasure to work with. You won’t be disappointed!
Laurie and her team are a 10-star team! Yes, above and beyond your 5-star rating! I can call anytime of day for an urgent request and you can bet your dollar Laurie and her team will get it done. “Now” kind of people! Laurie is an expert at her own right, she is knowledgeable. She hunts the best insurance rates and quotes for you and saves money while being extremely personable and friendly. She is the main reason I refuse to take my business anywhere else! Thank you Laurie and team for all your hard work, care and friendliness.
Laurie is very knowledgeable, professional, courteous, and always quick turnarounds. Overall very satisfied and a pleasure to work with.
Laurie is super great! She is extremely responsive and is always able to answer my questions. Even the tricky questions she gets right on it and gets me an answer quick! I also really appreciate her commitment to making sure I get good service and excactly what I need.
I just wanted to thank the Inszone team for always being there when I need them. I never wait more than 20 minutes for a response from the team. Laurie Graves is so wonderful that I refuse to shop my insurances with anyone but her. It has been a great 10 years with you folks!
We absolutely love working with Laurie! She is efficient, prompt, clear and concise. She makes this confusing topic easier to understand and we trust her with our business.
I have been working with Laurie for several years now and I continue to be happy with her customer service, ability to get a hold of, and follow through with all of my commercial insurance needs. She has been an absolute pleasure to work with and I am comfortable knowing that she is looking out for me.
Bob A. Alvarez
Laurie has been very helpful to our company she is very knowledgeable in what she does. I would HIGHLY RECOMMEND HER.
Have been working with our producer for many years. Laurie is very knowledgeable and experienced in insurance services she provides. Always quick to answer and help with best possible solution. Will recommend her to anyone who would like to have a great knowledgeable agent on their side for all Commercial Insurance needs.
Laurie is great. She communicates clearly and responds promptly to emails. I would recommend Laurie to anyone.
Long Chi Nguyen
Very good service, excellence and nice worker. She very quickly helped us a lot when we needed it, thanks Laurie.
We have had great results for the PAST 10 years or more with Inszone. Laurie Graves, as our agent, has proven very valuable with all transactions, renewals, and some of the humps and bumps during our construction projects. I would (and have) recommend(ed) Laurie to other contractors or tradesmen. Awesome!
We at Ar-Razzaq Food Bank are pleased with the professional way in which Ms Laurie Graves handles our account for two consecutive years. Our organization has been your client since early 2010 when it was known as Statewide Insurance, then, as Proven Insurance before finally becoming Inszone. Over the years we have gone through a rotation of agents/producers, all whom we felt have done a great job attending to our needs as clients. And when Ms Laurie took over the account from Robinson Huyn in 2017, she continues to carry the same professional courtesy and good service that make us at Ar-Razzaq Food Bank feel invaluable. Thank you very much!
I have been dealing with in stone insurance for many years and has been our agent. Laurie Graves is very professional and very kind.
Very knowledgeable and courteous. A pleasure to deal with.
I am very grateful to be working with Laurie. She is knowledgeable, responsive, organized and always on top of my insurance needs. We have been with Inszone from the time we had 1 employee to now having 7 and will continue to use your services as we grow.
She has been my agent for about 8-9 yrs… she’s my girl she gets everything done fast..shes on top of it.
Laurie is a great asset to your company. I sometimes ask her to do challenging projects in very limited time frames and she always comes through with what I can only assume is a big smile. I look forward to many more years of her support. You are very lucky to have her!
Laurie is great always there to help me with my insurance needs.
Laurie Graves and her staff have been exceptional with helping me with all my insurance needs. I and my companies’ have had a great working relationship with Laurie for many years now and have never had any complaints, only prompt, courteous service!
Very responsive and great customer service and easy to work with. I enjoy working with her.
Very responsive and great customer service and easy to work with. I enjoy working with her.
Laurie is always very helpful. If I ever need help with any insurance-related items, she is always very patient and explains things to me until I understand. We get requests from our customers for insurance certs at least twice a week, and a lot of the time they are a rush as we cannot work on a jobsite without them. Laurie always goes above and beyond to ensure that our certs are delivered to us as soon as possible. The few times Laurie has been out of the office I have definitely missed her!
Laurie has been our agent for several years. Laurie is usually responsive to our needs.
Laurie has done an excellent job with all 5 policies we have thru Inszone Insurance. She has done a great job answering questions and following up – her professionalism is to be commended!
I have worked with Laurie for about 5 years. She is very knowledgeable and prompt in her service. She has helped me learn the ins and out of insurance along the way. Laurie is kind, courteous, patient, and always professional.
I enjoy working with Laurie.
Inszone is always very good about meeting all our insurance needs. Been working with Laurie for many years and am very pleased with everything her and her team has done for my business.
John Ryan Whitechurch
I am a busy flooring contractor, and due to my licensing and growth needs I require various different insurances such as Bonding, General Liability, Workers Comp, and Commercial Auto. I have been with Inszone since the very beginning of my business. I have always been satisfied with the value and the services provided by your company, and found your rates to be very competitive. More than that, my Account Manager Laurie Graves, has earned my steadfast loyalty. Laurie has always handled my business requests professionally and efficiently, and is able to explain and clarify any questions I have along the way. She is friendly and courteous at all times, and I feel like I know her, even though we have never met. I admire her commitment to providing me the best service possible and hope to continue doing business with Laurie for many years to come. I have recommended Laurie to my friends and colleagues throughout the years, and they always speak very highly of her, and their satisfaction with Inszone. Thank you Inszone and Laurie!
I have been with your company for 10 years. I think that says a lot! I really enjoy your team.
She’s simply the best!! being working with Laurie for so many years and she’s the reason I don’t go shop anywhere else for insurance.
Laurie from Inszone is by far the best insurance agent I have ever worked with for my business and personal needs.
Laurie is very professional and knowledgeable in her field. I would Highly Recommend her.