Here at Inszone, one of our missions is to make sure that every employee is appreciated, acknowledged, and recognized for their achievements. This Employee Spotlight series aims to celebrate success and highlight the talented individuals we have at Inszone. This month, please join us in congratulating Rotunda Llopis, our Employee Spotlight for the month of August!
Rotunda Llopis is a Personal Lines Insurance Specialist at Inszone Insurance Services. She began her career specializing in workers compensation claims and later transitioned into property/casualty insurance. With over a decade of experience, she continues to excel in her job and is committed to providing the highest level of customer service for her clientele day in and day out.
With all Rotunda’s experience in the industry and as an incredibly skilled insurance specialist, she also demonstrates what it means to be a team player and is always happy to lend a helping hand, not only to her clients, but also to her teammates. She even received a plaque for “Champion of Change” in 2018 and “Ms. Opportunity” in 2020 which made her teammates and supervisor even prouder of having her on their team.
Outside the office, Rotunda is very involved with her family and supports a variety of community service events annually. She has a passion for service and regularly works with local charities to assist in their projects. She also enjoys reading about American history, loves writing poetry, and is passionate about healthy eating and culinary arts.
When asked to share some words about Rotunda, Bouachan Carey, who is the Vice President of Northern California Personal Lines at Inszone and Rotunda’s direct supervisor, said, “Rotunda is extremely hard working. She’s a true team player. Rotunda prides herself in creating an excellent customer experience with every client that she comes in contact with. She is reliable, dependable, and always remains positive no matter what situation comes her way. Rotunda always goes above and beyond to help a client or even another team member and is a great asset to my team! Thank you, Rotunda, for being someone that I can always count on! Congratulations!”
To get to know more about Rotunda, we asked her a couple of question about herself and her time in the insurance world:
Q: How did you get into the insurance industry?
A: I got into the insurance industry because some of my family members and friends were working as claims adjusters and encouraged me to apply because they said I would be a perfect fit for an insurance career. I began in workers compensation claims and later got my p & c license.
Q: What qualities do you have that make you a “great” insurance agent?
A: I’m a good listener and an overall happy person so that makes me a great insurance agent. Clients purchase their lifelong homes, invest in recreational products, and have children etc. So, when you’re a good listener they appreciate you getting to know them on a personal level because you can better service their needs. When I’m happy and enthusiastic and show them, I love what I do, they appreciate it and feel comfortable working with me.
Q: How would you define success?
A: Success is about always going above and beyond what is expected of me and giving 101% of my time and efforts. No matter what the outcome of a situation is, as long as I gave my best, I feel successful as a result of my efforts.
Q: What makes you proud to work in the insurance industry?
A: What makes me proud to work in the insurance industry is my manager and the company I work for. Manager Bouachan believes in team building and always gives up the tools and knowledge to help us continue to grow and become the best possible agents we can be. She recognizes our achievements daily and it makes us enjoy coming to work and give our best each day. We may not always reach our goals, but always give her 101% of our efforts. She is the best leader ever!
Q: How do you balance your career and family?
A: I balance career and family through cross selling and marketing. Building relationships within and outside of my workplace helps me become more established and continue to love what I do.
Q: What do you do in your personal time?
A: Outside of the workplace, I love spending time with family, friends, and my grandson. I like to read and write poems and short stories as well. Walking, hiking, or just about any outdoor activities I have a passion for.
Q: Can you share with us a personal quote that you live by?
A: Famous quote I live by: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya DeAngelou
Thank you, Rotunda for always giving your best at work. Your dedication is highly appreciated! We look forward to many more years of growing with you!