Here at Inszone, one of our missions is to make sure that every employee is appreciated, acknowledged, and recognized for their achievements. This Employee Spotlight series aims to celebrate success and highlight the talented individuals we have at Inszone, Cover Cannabis, and the California Pool Association. Each month, we’ll be featuring Inszone employees on our website, blog, and social accounts.
Congratulations to Tiffany Magee!
Tiffany Magee is a Commercial Lines Account Manager at Inszone Insurance Services. With over 20 years of experience in customer service, she acquired her extensive knowledge in the insurance industry while working at a previous agency that merged with Inszone in January 2023.
During her tenure, Tiffany managed account receivables, handled customer relationship management data, and ensured end-to-end policy fulfillment accuracy. Beyond her professional role, Tiffany is an active member of her community. She serves as a host family for a German exchange student and passionately advocates for the Juvenile Diabetes Research Foundation. She also dedicates time to the Salvation Army’s Angel Tree Program, delivers meals to underprivileged communities, and financially supports school lunch programs for families in need.
What Colleagues Say About Tiffany
“Tiffany represents the values and culture our company strives to uphold. She is a reliable and dedicated team member who consistently demonstrates professionalism, positivity, honesty, and accountability. Her commitment to excellence is evident in the way she supports her team—always willing to collaborate, share her knowledge, and continuously improve the level of service she provides. Tiffany’s level of care for both our policyholders and our team has rightfully earned her a strong reputation for excellence.”
“Tiffany Magee is truly the heart of our team. Her unwavering dedication, uplifting spirit, and quiet strength do not just get the job done, they inspire everyone around her. Working with Tiffany is not only a privilege, it’s a reminder of how powerful it is to have someone you can always count on.”
Get to Know Tiffany
Q: What initially brought you to the insurance industry?
A: I was introduced to the insurance industry through my mother and sister, who owned their own agency before merging with Inszone. A few years prior to the merger, my sister offered me a position managing their accounting and handling back-end operations. Working alongside them daily, I gained a deeper understanding of the insurance process and realized how much I enjoyed it. That moment sparked my interest, and I knew I wanted to pursue this path.
Q: In what ways do you think your unique background or experiences contribute to your success in your role?
A: My background as a 911 Dispatch Supervisor equipped me to handle high-pressure, complex situations with composure and empathy. Managing emergency calls taught me to think critically, de-escalate tense scenarios, and communicate with compassion. These experiences have directly translated to my current role, enabling me to effectively support our insureds by understanding their needs and finding thoughtful, tailored solutions.
Q: If you could describe your approach to teamwork in three words, what would they be and why?
Respect: The foundation of any strong team—I believe that valuing others’ opinions and actively listening creates a positive and collaborative work environment.
Communication: Being open and transparent with colleagues helps build trust and ensures everyone is on the same page.
Support: My coworkers know they can rely on me, and I on them. I believe that lifting each other up is vital to the overall success of our department.
Q: Can you share a particularly challenging situation you faced in your career and how you overcame it?
A: One of the most challenging transitions in my career was shifting from an accounting role to becoming a Renewal Specialist in Workers’ Compensation. My background had been rooted in numbers, balances, and revenue for several years, so moving into a service-oriented position required a significant mindset shift. I had to quickly adapt to a new set of responsibilities—focusing not just on data, but also on understanding our clients’ needs and balancing those with the strategic goals of Inszone. Through proactive learning, seeking guidance from experienced team members, and staying committed to providing value to both our clients and the company, I was able to successfully navigate the transition and thrive in my new role.
Q: What do you think sets you apart, and how does it benefit your team?
A: I’m truly one of our team’s biggest cheerleaders (Work Comp Renewals, you are amazing)! I make it a point to always be available to support my co-workers and answer any questions they may have. By treating my colleagues with respect and encouraging a positive, uplifting environment, I help foster high morale and a strong sense of collaboration. This not only boosts productivity and personal growth but also reinforces the belief that when we work together, we succeed together.
Q: Who has been the biggest influence or mentor in your life, and what valuable lessons have you learned from them?
A: My parents have been the biggest influence in my life. Through every challenge I’ve faced, they’ve been my strongest supporters—offering encouragement, honest advice, and unwavering belief in me, even when I didn’t realize I needed it. They instilled in me the value of hard work from an early age, always reminding me that nothing worth having comes without effort. That mindset has shaped who I am, both personally and professionally.
Thank You, Tiffany!
Tiffany, your dedication and focus have been key to the success of your team and the company. We’re excited to see your continued success!
Juan Cruz
