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Employee Spotlight: Tiffany Magee

12 May 2025

Here at Inszone, one of our missions is to make sure that every employee is appreciated, acknowledged, and recognized for their achievements. This Employee Spotlight series celebrates success and highlights the talented individuals across Inszone, Cover Cannabis, and the California Pool Association. Each month, we feature standout employees on our website, blog, and social accounts.

Congratulations to Tiffany Magee!

Tiffany Magee is a Commercial Lines Account Manager at Inszone Insurance Services. With over 20 years of customer-service experience, she built her insurance expertise at a previous agency that merged with Inszone in January 2023.

During her tenure, Tiffany managed account receivables, maintained customer-relationship data, and ensured end-to-end policy accuracy. Beyond her professional role, she’s deeply involved in her community—hosting a German exchange student, advocating for the Juvenile Diabetes Research Foundation, supporting the Salvation Army’s Angel Tree Program, delivering meals to underprivileged communities, and funding school-lunch programs for families in need.

Tiffany Magee at work

What Colleagues Say About Tiffany

“Tiffany represents the values and culture our company strives to uphold. She is a reliable and dedicated team member who consistently demonstrates professionalism, positivity, honesty, and accountability. Her commitment to excellence is evident in the way she supports her team—always willing to collaborate, share her knowledge, and continuously improve the level of service she provides. Tiffany’s level of care for both our policyholders and our team has rightfully earned her a strong reputation for excellence.”

Natalie Fanin, Executive VP – Commercial Lines Service

“Tiffany Magee is truly the heart of our team. Her unwavering dedication, uplifting spirit, and quiet strength do not just get the job done, they inspire everyone around her. Working with Tiffany is not only a privilege, it’s a reminder of how powerful it is to have someone you can always count on.”

Natasha Fanin, Business Unit Manager and Tiffany’s Supervisor

Get to Know Tiffany

Q: What initially brought you to the insurance industry?

A: I was introduced to the industry through my mother and sister, who owned their own agency before merging with Inszone. A few years before the merger, my sister invited me to manage accounting and back-end operations. Working alongside them daily, I discovered how much I enjoyed insurance and decided this was the path for me.

Tiffany Magee with family

Q: In what ways do your unique experiences contribute to your success?

A: My background as a 911 Dispatch Supervisor taught me to stay calm under pressure, think critically, and communicate with empathy. Those skills translate directly to supporting our insureds—understanding their needs and delivering thoughtful, tailored solutions.

Q: Describe your approach to teamwork in three words.

Respect: Valuing others’ opinions and listening actively fosters collaboration.
Communication: Openness and transparency build trust and alignment.
Support: Lifting each other up drives our department’s success.

Q: Can you share a particularly challenging situation you faced and how you overcame it?

A: Moving from accounting to a Renewal Specialist role in Workers’ Compensation was a major shift. I had to learn quickly, focus on client needs, and align those with Inszone’s goals. Through proactive learning, mentorship, and a commitment to adding value, I navigated the transition successfully.

Tiffany Magee volunteering in the community

Q: What sets you apart, and how does it benefit your team?

A: I’m one of our team’s biggest cheerleaders—always available to help and answer questions. By encouraging a positive, supportive atmosphere, I help boost morale, productivity, and collaboration.

Q: Who has been your biggest influence or mentor?

A: My parents. They’ve supported me through every challenge, teaching me that nothing worth having comes without effort. Their work ethic and unwavering belief in me shape who I am today.

Tiffany Magee with colleagues

Thank You, Tiffany!

Tiffany, your dedication and focus have been key to the success of your team and the company. We look forward to seeing all you accomplish next!

Juan Cruz

VP – Marketing & Development

Juan Cruz is the Vice President of Marketing and Development at Inszone Insurance Services. He joined the company in 2016, bringing with him over seven years of experience in direct response marketing. Juan holds a bachelor’s degree in Global Studies with a minor in Anthropology from the University of California, Los Angeles (UCLA).

At Inszone, Juan oversees all aspects of marketing, focusing on building a consistent brand identity and creating successful direct response campaigns. His expertise has helped multiple companies enhance their digital presence, grow lead generation efforts, and strengthen their brand visibility.

A passionate traveler, Juan has visited 25 countries and is an avid scuba diver and bike rider. He believes in working hard to enjoy life to the fullest.

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