Growing Fast, Staying Connected

31 January 2024

Navigating the Challenges of Rapid Growth

In the fast-paced world of business acquisitions, the integration of numerous small businesses into a larger entity presents a unique set of challenges. Inszone, a company that has recently acquired 121 individual small businesses, stands as a prime example of this. A crucial question arises: how do we make the numerous new employees from these acquisitions feel like an integral part of one unified company? How do you join 121 acquisitions together to make it feel cohesive as 1 team? Inszone Insurance Services is taking the approach of a combination of training and developing the leadership team and all hands quarterly meetings to facilitate their amazing growth.

Fostering Connection Through Communication: Coffee with Chris

The first step in addressing this challenge is the establishment of ‘Coffee with Chris’, a quarterly meeting involving all employees. This initiative aims to mitigate feelings of disconnection, especially prevalent among employees of newly acquired agencies. These meetings will focus on three core topics: understanding the current state of the company, envisioning its future, and strategizing the path to collective success. Such gatherings are crucial in fostering a sense of belonging and purpose among all team members.

Employee Recognition as a Key Strategy

Recognizing the contributions of employees, particularly those from newly acquired companies, is another vital aspect of building a cohesive culture. Celebrating work anniversaries, contract wins, expansions into new territories, and exceptional performances not only boosts morale but also reinforces the value of each individual’s contribution to the company’s success. Leveraging social media for such recognitions can amplify this effect, providing public acknowledgment and enhancing the sense of community within the organization.

Addressing a Common Oversight: The Need for Managerial Training

One of the most critical, yet often overlooked, elements in company integration is managerial training. The traditional approach of promoting the best ‘widget maker’ to a managerial position overlooks the necessity of equipping these individuals with essential skills such as effective communication, conflict resolution, team motivation, and result-driven leadership. To address this, a comprehensive training program for all managers is proposed, focusing on these key areas. This initiative includes workshops where leaders can share best practices, thereby enhancing their capabilities and positively influencing the company’s culture and employee interactions.

A Holistic Approach to Building a United Organization

In summary, the path to successfully integrating a rapidly expanding company like Inszone lies in a multi-faceted approach. It combines direct communication with top leadership, a strong emphasis on employee recognition, and a comprehensive plan for managerial development. By implementing these strategies, Inszone can expect not only to grow in size but also to flourish as a unified, cohesive, and productive organization.

Matt Rieck

Chief Human Resources Officer

Matt Rieck is the Chief Human Resources Officer at Inszone Insurance Services, joining Inszone in June 2023. Matt holds an MBA in Organizational Development from Webster University and a Bachelor’s Degree in Psychology from Chapman University, providing him with a strong foundation for his role. With over 20 years of professional experience in Human Resources, Matt has held leadership positions at several renowned companies, successfully implementing innovative HR practices in the insurance industry and aligning them with business objectives.

Throughout his career, Matt has demonstrated his ability to empower employees and foster a positive work culture, resulting in high levels of employee satisfaction, increased productivity, and improved overall organizational performance. His passion for cultivating a supportive and engaging work environment has been a driving force behind his successful track record. With his expertise and dedication, Matt continues to bring his wealth of knowledge and proven strategies to Inszone Insurance Services, further enhancing the company’s HR practices and contributing to its success.

Matt is a father of three children and enjoys working out, playing with his English Bulldogs, and having movie nights with his family.

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