Jolleen Ruberry is a Personal Insurance Specialist with Inszone Insurance Services. Her career in the insurance sector began in 2011 with the United States Automobile Association (USAA). She prides herself in developing meaningful connections with her clients and having herself readily available to their insurance needs. Jolleen yearns to continue developing her insurance know-how to continue providing her clients with exemplary service.
Jolleen joined Inszone in December 2020 after the merger with Schaefer Insurance Agency.
In her leisure, Jolleen enjoys camping, fishing, and spending time with her family.
5.0
5.0 out of 5 stars (based on 144 reviews)
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Jack Hobby
Very professional and pleasant to do business with.
Sean Jackson
Jolleen is awesome. Always goes above and beyond for me and my families insurance needs. Couldn’t ask for a better person to take care of us.
ML
I called Jolleen to make a change in our policy, and she was very nice, empathetic and helpful. I appreciate her time and understanding of my situation.
Paul Guenther
Jolleen has proven herself to be responsive to our needs and questions in a timely manner with courtesy and knowledge since we had the pleasure of her taking on our insurance policies for two properties and our vehicle.
Victoria Reinhardt
I switched agents, from a local California agent to Jolleen Ruberry in Colorado for my RV . Even though she is a couple of states away I feel safe in her ability to handle my account and any potential claims. She was very effective in handling a refund after my local company botched my account. Highly recommend Jolleen for your insurance needs.
Anna
Jolleen took me under her wing with empathy and total understanding of my needs. Very good at responding and keeping me informed with my policy needs. Fantastic service!
John L Wing
I don”t know how it could get better. Really Ive got the best insurance rep you have. If Jolleen leaves I know I will change insurance company s so pat her on the back let her know I am sooooo happy with and give her what ever she wants/needs including a pay raise. Thank you.
John L Wing
As always Jolleen is the best. That”s why I have insurance with you. I love her for he services to me and my family. Tell her thank you and give her a pay raise that she deserves. Thank you.
John L Wing
I hope my messages get through because there isn’t a better insurance employee other thn Jolleen She is so quick and on the ball when I ask for any insurance question. She must own the place if not give her a payraise asap because she deserves it. Did you see pics of her baby? How cute. Pleasetell her thank you from me please.
George Thornton
Called back right away. Working hard to get me the cheapest homeowners insurance premium and deductible. She is experienced as I have been with her at least 20 years. She is always smiling and upbeat with a positive attitude.
Lisa Reuer
Joleen was very helpful and returned our phone calls when we had questions about our insurance. She always followed up with whatever our concerns were. She helped explain different sections of our policy that were unclear to us as far as coverage details. Would highly recommend! Thank you, Joleen!
Nelda Guenther
Jolleen is very attentive to our insurance needs in covering our new vehicle and meeting the needs of putting our loan company Alliant as a lien holder.
Patricia Van Laarhoven
Jolleen was very polite, helpful, sympathetic and efficient. I will contact her next year to possibly renew my home insurance.
Congratulations on her new baby!
Sid Darden
She was so kind and patient helping me complete forms online for a policy renewal. This has always been my experience with her and she is a pleasure to work with.
Kirk Skabo
Jolleen is always responsive to my requests for premium quotes with differing deductibles, as well as a rash of vehicle changes, problems, and towing reimbursements recently. To top it off, we’ve recently gone self-pay on our homeowners coverage and I was very indecisive on a few matters. She was patient, professional and helpful through it all. Same as she’s always been since becoming our agent.
John L Wing
As I expected Jolleen helped me in what I thought was an emergency cituation yesterday. How could her clients and the Izone insurance company do without her. She is absolutely the best. Please thank her fo me please. Love that lady. Thank you
John L Wing
Jolleen is the best. Quit looking, you found her. I wish her well with her new baby ( I will talk to her about this ) however it is nice to have her back . Thanks a lot
Dewey Robinson
Always returns my call or text.
John L Wing
Jolleen has always been special. I missed her for a short while ( although I was treated well too) when Jolleen had her baby congrats to her. She is in fact 110% of an asset keep her going and give her a pay raise too.
jeff huddy
I tell you that Jolleen is impressive with a capitol I. She anticipates, is informative, follows up, and simply takes care of business. She has been taking care of our family home insurance for several years now, and I wouldn’t go anywhere else.
Jeff Wing
My dad John Wing told me about Jolleen and her insurance policies and how good she is. I have to agree 100%. She is the best keep her with your insurance company don’t let her go. Thanks Jolleen your are darn good keep it up.
John L Wing
Jolleen has always been outstanding in our eyes. She is always fast and gives the information we asked for. They don’t get any better. Tell her thank you and give her a pay raise please
Jerry Forkois
Jolleen filled in at the last minute for Cherise Anderson to my request to verify my new home policy billing and premium amount, and provided a complete answer overnight. I’m very pleased and grateful!
Gaydos
Jolleen has consistently gone above and beyond for us in meeting our insurance needs and facilitating communications with various agencies. We simply could not be happier with her competence, kindness, and caring. She follows up and follows through in a very timely fashion and is always there when we need her.
Roger Houser
Jolleen has consistently responded to my requests in a timely fashion. She has always shown professionalism and politeness in every exchange I have had with her. She is a credit to INZONE.
Danny Blessing
Jolleen has come to my rescue every time I call her. The first time when the car was crashed, then when the car was stolen, and most recently when someone tried to steal it again! This lady is amazing from A-Z and a true pleasure to work with. She’s definitely 10 stars out of 5, for sure.
Anna Serdyuk
Jolleen is an excellent professional. She is patient, knowledgeable and very nice. I love working with her!
Madinah Hasan Barrett Barksdale
Our Mother recently transitioned and I needed to cancel her auto insurance policy. Jolleen made the process very easy and convenient. I am grateful. Thank you.
Paul Guenther
In our several dealing with Joleen, she has been responsive and cooperative in meeting our insurance needs. She has been clear about the various options available to us, thus enabling informed decisions. Jolleen is quite competent in meeting our needs, providing information we ask for in a timely manner.
H. L. Gaydos
Jolleen is the best! She always looks out four interests and gets us the best possible deal to fit our needs. We are so happy to have found her and look forward to many more years of her excellent service.
Al Austin
Always very professional
Jodi Murphy
Jolleen has always gone above and beyond to help with any insurance needs we would have. I would highly recommend her.
She is a great asset to Inszone
Pandora Cockerham
Wonderful and very sincerely knowledgeable
Gary Lindt
Very friendly, l always have a good experience with Jolene, she always calls back in a reasonable time.
Katherine Young
Jolleen has been absolutely fantastic in every way.
So easy going and explains everything so well. Any questions and she replies very quickly.
She has been the best agent I’ve ever had, cannot recommend her enough.
John L Wing
As always Jolleen was the best . I can’t believe what an asset to your insurance company she is. Thank you Jolleen you did it again. You are the best.
John L Wing
I can’t even start to begin to talk about Jolleen. She has so much to offer. I am 76 and have had insurance since my first car at 16 . I have had several insurance agents assist me over the years but none, I say none have been so good to me and my family as Jolleen. Does know what we need, never stops untill she has completed her job taking carer of our needs never once complaining. She is good to talk to and is an asset to your company. Tell her thank you from the Wings and give her an advancement and a Pay Raise, She is that good, Thank you.
Joshua Cheatwood
Jolleen has met every bit of our insurance needs and gone even further with the best customer service anyone could ask for. She makes it feel personal to us and never leaves a question unanswered. Jolleen always follows up and ensures we are happy with everything and validates it by finding the best rates! Thank you Jolleen!
Valentina eagle
I am with Inszone team for over 13 years. Love the services company provides, Jolleen is a very professional, knowledgeable. She always helps me to find a better car insurance rates, when i want to switch. I am happy with Inszone, thank you so much.
Jodi Murphy
Jolleen is very professional & knowledgeable in all that she does. She is always willing to go above and beyond. No matter what my question(s) she will help on the spot or get the answers and respond back within a timely manner. She is a wonderful asset to Inszone Insurance Services.
Kristin H.
Jolleen Ruberry did an exceptional job of finding a good homeowner’s policy on very short notice, including researching the price of various carriers. She made the process as easy and painless as possible and was friendly, knowledgeable and courteous throughout the transaction. We have so far had excellent service with Inszone for both our homeowner’s and vehicle policies and this latest was another positive experience!
Danny Blessing
Jolleen is amazing. She was responsive and genuinely kind and caring. I felt like I was a member of her family getting preferential treatment. If you have the privilege of working with Jolleen know you are in great hands.
Elliott Light
Joleen took my call as your office opened and was polite and professional. More importantly she listened to my insurance horror stories patiently. And then she went to work. A few days later she sent me a quote, something no other agent has accomplished is the last year! And the quote was vastly less than expected.
Even if Joleen had not been able to return a quote I would recommend her on her on customer interaction
alone. Great job.
Al Austin
Always very courteous and knowledgeable
Carol Miller
Appreciate your help!
Carol Miller
Efficient and responsive. Thank you for your help.
Margaret Gaddis
Jolleen is awesome! She is always responsive and available. She checks up on us, which is great because we have jobs and children and need someone to look after us. 🙂
Jerry Unruh
Jolleen was extremely helpful in getting our house insurance renewed. I think she was nervous about the high cost (as was I) but we needed the insurance and all worked out. Thanks, Jolleen!
Michael Consiglio
Very helpful -made great suggestions and saved me money.
Al Austin
Jollen took care of billing right away and very professional
Danita
She was very quick to respond to my calls and emails.
jeff huddy
My last experience with Jolleen was March of 2022. Jolleen is one of the amazing personal insurance specialists you have the good fortune to employ. She is not only my honest and trustworthy home insurance person, but I consider her a friend as well. With higher costs affecting us all, Jolleen took some initiative to make me aware of comparable coverage options at a more budget friendly cost. Jolleen realizes that I am retired and is keenly aware of how meaningful this kind of invaluable assistance can be. I can’t imagine a contingency where I would want anyone but Jolleen to assist me. Simply the best.
Arthur Osuch
Prompt service. Thanks again Jolleen
Michael E Halla
Outstanding service, Jolleen, thanks again.
John Wing
I would like to say that Jolleen Rubery is the best employee you have. They are all good, don’t get me wrong but Jolleen is outstanding. She has been my insurance agent for quite some time. She is exceptional in all areas. Very polite, personable, very helpful, knowledgeable, courteous, and a lot of fun to talk too and ask for assistance. I really want you to knowhowever you obtained her you did well. Knows the job and is an asset to the insurance business. She is marketable . Hang on to her. Actually if you can slip in a bonus or a pay raise it is over due. Please tell Jolleen that I appreciate her very much and I will always be her client as long as she is in the insurance business. Thank you so much.
Marta Hawk
Joleen has been professional and competent in all our dealings since spring of 2020. Thank you ♥️
Warren Miller
I called to set up a meeting for an insurance review and Jolleen was very helpful and scheduled my meeting. Good service.
Cynthia Eden
Jolleen has always been awesome to work with! Very responsible and helpful. I have enjoyed working with her very much!
Jack Gordon
Always Great Service.Thank You
Laurie Weber
Jolene is always helpful in getting me the best rate and she always has my best interests in mind.
john brush
fast and responsive
James and Caren McCurdy
Jolleen is incredibly responsive and she always knows what is happening with our policies. We really really appreciate her help. We cannot imagine a better insurance agent!!
Lisa Reuer
Jolleen was helpful and returned phone calls and assisted us in getting coverage for our condo. She explained each line item that was included on the policy. Would recommend her services.
LONNIE HILL
She was very helpful on getting me a copy of my policy
Michael E Halla
Jolleen has been very helpful, professional and efficient. I will recommend her to my family, friends and associates. Before Inszone bought the Schaefer Agency, I would pester Peggy with all my annual renewal cost comparison questions and requests. Peggy once told me I was the only person she knew who actually read my policy. Peggy retired, now I get to bug Jolleen. Thanks again.
Roger Houser
Jolleen has stayed consistent with the process of dealing with insurance companies to help me cancel one policy and get set up with another one. I appreciate her follow through, and her caring about our needs.
Bill Shaw
Joleene always returns calls quicky if she is on another call.
She addresses my issues in a professional manner and if she cannot solve a problem immediately, she gets back with answers by phone and or email. She keeps me informed on the progress of solving a problem.
LONNIE HILL
She was a great help on getting the information needed
Roger Houser
I agreed to have Jolleen look into a better rate for our auto insurance. She followed through and got back to me. I appreciate how in the midst of a lot of demands on her time, she still did what she said she was going to do.
Roger Houser
Jolleen provided friendly and efficient service to me. I had called to remove one vehicle and add a new one for auto coverage. Without being asked, she also looked at our current rate, and seeing that it ran high, she offered to look at other insurers to find a better price. Very nice! Very efficient!
Eric Grieb
Jolleen is always super responsive and helpful with anything we need. Her exemplary customer service and professionalism are what keeps me with inszone.
Mark Donnelly
Jolleen is on top of all aspects of our insurance needs. Two homes, cars, etc. she has delivered over the top knowledgeable service to our family.
Her clear explanation of detailed terms and shopping for the best policy/carrier annually I believe is what sets her above anyone else we have worked with. Thanks Jolleen!
Martha Booth
Had a straightforward transaction. Jolleen was prompt, professional, and fun to work with.
Harry
I needed to up grade the coverage on my condominium policy and Jolleen was great to work with. She was very patient and answered all my concerns quickly and efficiently. She is a pleasure to work with.
Vince and Honey Gaydos
Joleen always does a great job for us. She’s attentive and follows through. She really tries to match our needs with the best company available. She is considerate and has a lovely personality. Thanks, Joleen!
I Rodela
Jolleen provided me with outstanding service. Thanks to her, I was able to save on my auto insurance.
Audra
Jolleen is great to work with. She explains the details and has been very helpful in helping me understand my insurance needs.
Janet
Jolleen was a great communicator and timely in her emails! She found us a way to save money which was awesome. Very thankful she reached out to help us. Highly recommend her.
Graham
Jolleen was very helpful with guiding me in the right direction from damage i had from a stolen van that rolled into my fence during a police chase. I appreciate her helping me and getting back to me so promptly. She helped me get to the bottom of my dilemma. Thanks Jolleen!!
Dan DeMello
Jolleen was really easy to deal with. I was able to add a vehicle on my policy and she had it taken care of right away. Quick and easy with no headaches.
Nelda Guenther
Jolleen Ruberry has worked with us for a year, helping us with our Insurance needs. We appreciate her diligence in staying in touch with us through a House/Home by Murphy Homes. The assistance with coverage for our previous home as a rental has been appreciated, as that became a request. Recently, our automobile needs have also been met. She has been attentive to our changing needs and have provided us with insurance coverage. We thank her most graciously and Inszone Insurance.
Carol Wood
Wonderful doing business with Jolleen. She knew exactly what needed to be done and responded quickly to my issue. Professional and caring.I
Kahla McRoberts
Jolleen has made my experience getting tiny house insurance a breeze! She is extremely responsive and answers all of my questions with clarity. Wonderful customer service!
Carol Lucke
Jolleen is outstanding!!!!
STEPHEN BEATTY
You did a great job getting insurance on my new cabin placed quickly…and getting it priced with available discounts. Thanks!
George Thornton
Wonderful lady as all of them are at this branch of Inszone.
Jolleen is a kind lady who knows her profession. She is prompt with my wishes and I feel comfortable working with her on my insurance needs.
M
Joleen has a professional friendly manner. She answered my inquiry with a prompt and detailed response. Thank you.
Claude craig
Very helpful and professional thank you
Sallie Walker
Jolleen was personable, professional, and patient with me as I am clueless in the areas of home insurance, escrow, etc. I feel assured going forward & fully informed. Thanks, Jolleen!
Emily
Jolleen is the best! She has helped us so much as we navigate being new homeowners and she always answers us within a day. If she doesn’t know an answer to something, she lets us know who she is contacting in order to find out. She always keeps us in the loop and we appreciate her immensely!
Debbie Hockman
Wanted to praise Jolleen for her top notch customer service. She is the reason I am switching insurers. Jolleen made the process quick and easy. She is friendly and professional. Everything you want in you agent.
Romina B de Aragon
I was referred by a friend to Jolene and she was every bit of what my friend said about her. I felt taken care of and she has been so helpful with my needs. She is awesome!
Shawn Harvey
I have been extremely frustrated with the lack of service from my previous Broker but Jolleen has restored my faith! She was very prompt, professional and went out of her way to answer any and all of my questions as well as responding in a timely manner. Dealing with Jolleen today was a pleasure and she put me at ease after a very hectic situation.
Marianna McJimsey
Jolleen Ruberry’s initiatives in researching and finding insurance options for me have been outstanding. She takes care of the administrative processes involved in setting up the insurance policies in an organized, well explained, and timely fashion. Jolleen is accessible when needed for questions; she is well spoken, thoughtful, and dedicated to person-to-person contact which, in this world of AI and robots, I appreciate. I would strongly recommend her as an insurance agent.
Lora Brown
Jolleen is awesome. Anytime we need her she responds right away and always has time to shop our policies, chat, put in a claim. I always feel like a priority and that we are important ! Great customer service Thank you !!
Clif
Jolleen, Answered all my questions about my policy and clarify what my HOA is responsible for. She does a great job anytime I need assistance.
Sid Darden
As always, I’m very pleased with the services provided by Joleen. I had a question about not receiving my renewal statements and she answered all my question with a prompt reply.
Marianna McJimsey
My insurance had been with the Schaefer Company for many years. After the change in ownership, in January 2022, Jolleen found a better insurer for my needs. As of 3/22/2022 and 3/23/2022, Jolleen worked on an issue with the new insurer immediately, and as of this morning, all is in place. I am grateful for being able to speak with her rather than being shunted off in a telephone tree. I strongly recommend her customer service.
Jeff Huddy
My name is Jeff Huddy and I wanted to pass along what a pleasure it has been working with Jolleen. This is the second time we have required Jolleen’s assistance due to our former home insurer no longer underwriting our mobile home insurance.
Jolleen is knowledgeable in her craft, does her research, and imparts the straight scoop to her customers. This was not an easy transition as there were 3 different insurers, and many variables to consider in this process.
For me there was never a question that we wanted Jolleen, and Inszone Insurance Services to handle this endeavor.
Jolleen is a continuing asset to Inszone. She needs to recognized, and relevantly compensated. Thank you.
Mary Anne and Rob Clagett
My husband talked to Jolleen on 3-15-22 about questions on purchasing a new vehicle and adding it to our auto insurance. She was very helpful with her information. I talked to her on 3-17-22 after we purchased the vehicle to add it to our insurance. She was very personable and professional on the phone and promptly emailed me the new coverage information and the insurance card. Jolleen is wonderful and definitely gets a five-star rating from the Clagetts!!