Shelby Castro
Senior Commercial Lines Account Manager
Shelby Castro is a Senior Commercial Lines Account Manager at Inszone Insurance Services, joining the company in August 2025. She began her professional journey in cancellations before moving to an account manager role specializing in commercial insurance for General Contractors. Shelby came to Inszone to join the Architects & Engineers team to expand her knowledge and progress her career in the insurance industry. She has been in the industry for seven years mainly on the commercial side of insurance and has held her Property & Casualty License since 2022.
Shelby is passionate about her work and believes in simplifying the insurance world for her clients. She sees her role as a translator who strips away complex jargon and convoluted policies to provide clients with absolute clarity. She aims to explain coverage in plain language so clients understand exactly what they are paying for and what they are protected against, believing that an informed client is an empowered client.
In her free time, Shelby enjoys traveling, spending time with family and friends, going to concerts, making t-shirts and hats through an Etsy shop, and practicing Pilates. Although she has no children or fur babies, she treasures being an aunt, which is her favorite thing in the world.
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