Tessa Mullins is a Senior Personal Insurance Specialist at Inszone Insurance Services, joining the company in September 2023 after the merger with Butler Insurance Services Inc. As a proud Idaho local and Airforce Mom, Tessa brings a deep sense of dedication and care to her role.
With a background encompassing over 20 years in Customer Service and Management prior to entering the insurance industry, Tessa holds a wealth of experience. She specializes in personal and local business insurance, covering a wide range of needs such as Auto, Home, Motorcycle, RV, Watercraft, Commercial Auto, General Liability, Workman’s Comp, and more. Her goal is to help clients understand their insurance and provide them with proper coverage for their unique situations.
In her time off, she finds relaxation and joy in nature exploration, delightful dining experiences with friends and family, or simply curling up with a good book accompanied by her cherished fur baby at home.
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5.0 out of 5 stars (based on 29 reviews)
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Ariel
Tessa is amazing! Any issues I ve had or anything I needed help on she was right there and got it done very quickly! Won’t go anywhere else!
Jack Ploszaj
Tessa was very helpful and I’m very grateful for all her help!
Ryan Strong
Excellent service! Thanks Tessa.
Patricia Homburg
I removed one vehicle and put another one on. Tessa is the greatest, always cheerful and very knowledgeable. It takes no time at all for her to accomplish the task at hand. When you speak with someone as cheerful as she is you can’t help but be more cheerful yourself no matter what your experiencing.
John Congdon
Tessa is caring and always ready to help. We moved here about a year and a half ago and very happy with our choice. Thank you for all your help Tessa!
Kelsey Hamon
Tessa was so quick to respond, so knowledgable, and so helpful as we navigated insurance before closing on our new home. Everything was super quick and easy! I can’t recommend her enough!
Charlene Marrow
Really enjoyed working with Tessa to find renters insurance. She was helpful and took the time needed to assist me. Would recommend her to others.
Shane Crook
Tessa has been great with any problems and get set up with my accounts, i would recommend her to anybody,
Deborah Hargreaves
Tessa is amazing! We have been going in many directions after a huge out of state move and her patience with us had been awesome!
Deborah Hargreaves
Tessa has been extremely helpful, knowledgeable and patient with us as we have relocated to a new state. She is expedient in getting us set up with new policies in a timely manner!! She has excellent customer service skills!
Harold Poage
Tessa has been extremely responsive, thorough and personable! I moved my business to Inszone due to poor service at my previous agency. Tessa completed a thorough review of my auto, homeowners and umbrella policies and recommended a few changes that greatly enhanced my coverage but didn’t cost a lot of money. I appreciated her work and professional recommendations and am confident that moving to Inszone was a good decision.
Angela Amador
Tessa saved me some $$$ on my auto insurance. Great service!
Christopher Suggs
Tessa is excellent. She helped me save $$ on our auto policy and went beyond the call of duty to watch out for us. Tessa and the entire team at Inszone Boise are the best!
Bravyn
Tessa went above and beyond helping me out when I had not planned well. She not only got me a policy that worked for me she found me a better alternative that is saving me money! Rock star person 10/10
Chris Suggs
Tessa quickly followed up on my email message today.. thanks!!!
Anita Johnston
Tessa has been excellent! She has taken care of all of my insurance needs. I have made a lot of changes recently & she has taken care of each one with quickness & professionalism. She found me the Best ways to save money! I couldn’t ask for a better, kinder, sweet soul!
Alexis Jimenez
Tessa helped immensely with quick informative responses to all my questions. She was patient, helpful, and insightful. Really appreciated the level of customer service she provided to me and my family.
Jason Powell
Exceptional service! Tessa Mullins goes above and beyond in every interaction. Her responsiveness is unmatched; she’s always there to address any concerns promptly and her cheerful attitude shines through, even over the phone, making every conversation pleasant and reassuring. Her dedication to putting clients first is evident in every interaction. Couldn’t ask for a better insurance professional!
Matt Ledward
Tessa always responds so fast, has never been anything but nice and helpful. On top of that always looking for the best outcomes for me which is more than appreciated. The best agent ever!
Casey Brown
Unbelievable service. She seems to truly care about each customer individually.
Amber
She was so helpful, positive, and upbeat. I felt like she had our best interest at heart! I highly recommend her 🙂
Gary
Tessa has been very knowledgeable and helpful in getting my policies transferred and new ones set-up. I truly believe she is doing her best to find the best fit for her clients. I hope to keep working with her in the future.
Cindy Day
Great insurance buying experience! Thank-you Tessa! We have so appreciated how personable and knowledgeable you are. All the time taken and patience with our questions. Most of all we appreciate your willingness to go the extra mile to get us the right coverage in an efficient and timely manner; all with a smile in your voice. Thank you again!
Adam Ballard
Tessa has been great to work with everytime I have had to make a change to my policy! Her clear communication skills and quick work cannot go unnoticed, keep up the great work!
Roberta (Bobbi) Johnson
Annually for many years July was always a grit-teeth-and-get-through-it month renewing insurance coverage. But this year, 2023, I found Tessa. I don’t have the proper vocabulary to describe what a delight she was. I am going to keep her. I hope this merger is positive for all involved!
Michelle Harper
Tessa was wonderful all throughout my home insurance purchase process. She followed up with me and was very thorough and professional with a nice friendly attitude to boot. She was available to answer questions I had afterwards and I definitely will be calling once we move and need auto insurance. Thanks Tessa for a great experience. I will highly recommend you to anyone looking for insurance.
Elisa M Esqueda
I was trying to contact my Insurance provider, Nationwide, about 3 weeks ago about a rate increase on my car insurance. The phone call went to Butler insurance instead. Thankfully that call was routed to Tessa Mullins. She worked the entire day trying to find me better rates with different companies for my car and my home insurance. I am so used to being taken advantage of but Tessa treated me as if I was one of her family members. She went above and beyond to find me cheaper rates. Not only were they cheaper, they had better coverage. She was so patient with me through the entire process. This morning Nationwide took payment from me even though I cancelled with them three weeks ago. The number they provided me with was not the correct number & once again the call was routed to Tessa. For the second time, she came to my rescue and got it all taken care of and was so wonderful about all of it. This lady is top notch & deserves a huge raise!! She by far is the best agent I have ever dealt with! I am very grateful for her hard work on this matter.
Niki Gregg
Tessa is not just a friend of ours but she is a phenomenal insurance agent. She got us way way way better rates than where we were before. Tessa hits the ground running and she does the hard work for you to make sure that she’s getting you the best Insurance coverage at the best price ! We recommend her to everyone we know! We are so proud of her and the hard work that she does. She has an amazing person!!!!!
Rachell Strutton
Tessa is amazing! She works hard for her clients! She dedicated and a joy to talk to. She is extremely knowledgeable and you can tell she loves her business! She is great at explaining the details and wants you to understand your insurance needs, as well as the insurance industry. I am so happy I met her and she is in my corner! I will probably stay with her forever if possible!!