DeEtte Wiberg

Helpful and professional.

Good experience.

DeEtte was very kind, respectful, and FAST! Every time I sent a email she responded within 20 minutes! Thank you for all your help

DeEtte was super responsive, helpful, courteous & fast. I am very happy to have made contact with her!

We have been with DeEtte for years now and she’s has always given us personal A+ service. We have also referred her to family members.

She was so kind and helpful. I had questions, and she answered them without a bother. Thank you DeEtte so much.

CA Fair Plan (unfairly) cancelled my fire insurance and DeEtte was very helpful in reinstating the policy in a timely manner. She was friendly and pleasant in what, for me, was an unpleasant situation.

DeEtte was absolutely wonderful to work with! She answered every question I had and made the process of accessing/ canceling different policies a breeze. She really cared and looked out for my well being as a customer. I would recommend working with DeEtte. She is so personable and helpful! If there were more than a five star option I would give them to her!

Great customer service, fast & easy. Much appreciated.

DeEtte is one of the nicest and efficient agents I have dealt with. She isn’’t my agent but extremely helpful and very easy to talk to. Thank You very much DeEtte!!

This young lady is AWESOME!!!

You could not ask for a better representative, DeEtte you’re a 10 and I thank you so much…..

Dette is fantastic and always goes above and beyond to help us. She responds quickly and is always helpful. A pleasure to work with.

DeEtte went above and beyond to help me and answered all of my questions. She was so kind and professional. So refreshing to experience good customer service in a time where there is none.

Thank you again, DeEtte

Maryann

DeEtte Wiberg always goes above and beyond expectations. She is always super friendly and helpful. I highly recommend

DeEtte Wiberg because she is very knowlegeable and efficient as well. She is the absolute best !!!!She is also an excellent communicator.

DeEtte Wiberg always goes above and beyond expectations. She is always super friendly and helpful. I highly recommend

DeEtte Wiberg because she is very knowledgeable and efficient. She is an excellent communicator.

She is the absolute best! A+

I called to have my policy looked over for additional discounts and DeEtte was a great help in assisting me with my insurance questions and needs. Thanks for the quick and awesome service.

I emailed a document over to Ms DeEtte, as I learned my agent was no longer with the company. She was so personable and professional, she assured me that it would get to the right department and she followed up with me. She is an asset to your company.

I called to change my address. DeEtte was kind, helpful, considerate and knowledgeable. I appreciate her. Not many customer service representatives are these days. DeEtte went above and beyond in my humble opinion!!!

Thank you, DeEtte for helping me today.

DeEtte took care of my inquiry professionally and prudently! She was friendly and cordial!

DeEtte was kind and caring. Working with insurance is often frustrating for me but, she listened to my concerns and calmly walked me through the process. One of the best experiences I have had working with a representative on the phone.

I trust she continues to review and inform the client as needs and changes continue in the industry for homeowners.

Thank you,

Been working with DeEtte on all of my insurance needs for YEARS! She is the best at explaining things, and she assures I am getting the best coverage at the best price! She has ALWAYS availed herself to assist with claim submissions, silly questions, etc. DeEtte is a true asset whose methods of TRUE customer service should not only be admired, but copied by others!

My agent was very helpful through my experience regarding my insurance policy,explained things in detail and at the same time made it simple to understand the policy and procedures involved.thank you so much.

Answered all my questions and sent me the information I needed.

I needed forms for a policy that I am pursuing. DeEtte got me everything I needed, and at the same time was professional, courteous, and made me feel as if she really cared about my needs. She got everything I needed and sent it to me. Thank you very much for being so good at your job and turning it to my advantage!!!

DeEtte is an excellent communicator! This morning, she helped me with a question that no one at Farmers or Foremost could answer. She was patient and thorough. DeEtte took a very stressful situation that seemed unresolved and just figured it out. If everyone had a chance to speak with some like here, insurance would be a dream. Thank you DeEtte!

DeEtte Wiberg went out of her way to help me with my Insurance issues. This was very impressive to me since my own agent and others who attempted to help all failed. She was very patient and understanding. Her efforts were so appreciated and effective. Best of all I wasn’t her client, but I benefited as if I were. Great day for me!

and by the way she deserves a raise.

DeEtte is excellent, easy to do business with. Very professional and friendly! I stay with Mercury because of our relationship with her. When I call needing something – she is always so helpful!

DeEtte Wiberg went out of her way to help me with a payment she’s so helpful we absolutely need more Customer Representative’s like

DeEtta makes a person fill good to be acknowledged like a person not a number.

We have been working with DeEtte for many years, she has always gone above and beyond to help us and/or let us know which direction to go next. We appreciate and thank her for all she has helped us with.

Ms DeEtte was a pleasure to work with. She answered all my questions and concerns with no judgment.

She addressed my concerns and offered me all options. Friendly and pleasant to speak with .

Very efficient, professional, and nice to talk to. Ready for a challenge.

DeEtte is amazing!! She has been our insurance agent for 20 years now so I guess it’s about time to write a review! She’s great and we have been lucky to have her!

Thank you guys for helping me. A big thank you to Deette. She helped me so much and I know she helped others in my situation. Thank you guys.

She was quick, polite & excellent to work with.

She’s amazing has always helped us for the last 25 years!

As usual – when I have a question on my House- or Earthquake Insurance , I get quick and correct answers from DeEtte . So much appreciated and very satisfying.

She has always been their for advice and responded quickly.

A rare joy compared to other agents I’ve known.

Everytime I talk with her she makes me smile. When I don’t understand something, she explains it to me, simply. Everytime!

Thank you for all your help. Happy New Year

DeEtte wiberg hasbeen very helpful and efficient in solving my insurance needs through out the years

De Ette, was wonderful and so sweet, and helpful to me.

Taking care of my next 6 month payment, and helping me with other information needed.

Thank you so much De Ette,

Sincerely,

Kay : )

DeEtte is gracious, informed, and professional. Following is my experience.

It was 4:54 PM on 10/06/2022. I was at the dealership when I realized I hadn’t put my most recent insurance card in my car. Without that, I couldn’t drive my new car home. DeEtte answered the phone and graciously offered to email a copy of my current insurance card to the Sales Rep, which she did.

On 10/07/2022, I called DeEtte with information, VIN, etc., for my new car. She handled everything promptly. Within 10 minutes, I had completed insurance documents in my hand, along with insurance cards for my new car.

it was a pleasure working with DeEtte.

I appreciate the way that DeEtte attended to my insurance need in a very effective and timely manner!

Over the years I have had superior assistance from DeEtte. Answers questions and assists with such a friendly and expert manner. I’ve never met DeEtte but I feel like we have a relationship thanks to years of contact

I’ve known DeEtte for a long time now. She is an excellent agent and always assisting me every time I need any information or help. Always prompt in replying!! Such a great individual!

DeEtte is the best insurance agent we ever dealt with.She is always helpful and recommends what is best for our insurance needs.We trust her and we are grateful to her for her services.

Always helpful, always pleasant and very professional.

DeEtte has been dealing with my car insurance for several years. I live in England and come seasonally to California. She is a pleasure to deal with and is always so friendly and very efficient. Thank you DeEtte once again.